1. A console log is one of the diagnostic items that help Customer Care resolve PureCloud support cases. This video shows you how to get a console log with PureCloud running in Firefox.

    Note: If you can reproduce your issue with PureCloud running in the Chrome browser, Genesys recommends using this method:

    # vimeo.com/328089088 Uploaded 50 Views 0 Comments

Genesys Cloud Documentation Videos

Tanya.Ferrera@genesys.com PRO

Genesys PureCloud Videos

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