1. See how SAP CRM enables you to manage loyalty programs, memberships, and rewards; empower customers to interact with you across multiple channels, including the Web and call center; benefit from integrated, end-to-end loyalty-management capabilities; and enhance the customer experience to improve customer retention.

    # vimeo.com/21138372 Uploaded 34 Plays 0 Comments
  2. Sparta Consulting can help you move beyond sales data and make CRM analytics a reality with SAP CRM solutions. See how SAP CRM enables you to perform target-to-date analysis, simulate changes to opportunities, analyze the pipeline by sales stage, monitor changes in the sales pipeline, access informative sales dashboards, and optimize pipeline performance management.

    # vimeo.com/21127081 Uploaded 130 Plays 0 Comments
  3. Learn how SAP CRM enables you to solve customer problems on the first call, understand customer entitlements and deliver the right level of service, and transform service from a cost center to a profit center.

    # vimeo.com/21137307 Uploaded 54 Plays 0 Comments
  4. Find out how SAP CRM enables your sales staff to create sales orders, check product availability in real-time, and change orders on-the-fly; so you can drive effective sales processes, respond to changing customer needs, and achieve a faster time to value.

    # vimeo.com/21137620 Uploaded 24 Plays 0 Comments

CRM Channel

KPIT SAP® SBU

All things Customer Relationship Management (CRM) related, specifically as it relates to the best practices and methods of the SAP CRM.

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