1. Is BYOD a problem in your organization? Meet Mike Merrill, the worlds first publicly traded person. Empowered employees who are influenced by their share holders? Yup. For more information check out. http://www.kmikeym.com/

    Guest: Mike Merrill

    Show notes with links: http://www.servicesphere.com/blog/2013/1/24/selling-yourself-cheap-itsm-weekly-the-podcast-episode-103.html

    2012 Cyborg Camp
    Publicly traded person since 2008
    Self-selecting ‘board’
    Started as project-based, is becoming more and more personal
    Romance board
    Not illegal as there’s no company behind it
    Explain Portland! “the perfect creative incubator city”
    Stafford Beer – came up with cybernetics
    Money is our unfortunate measuring stick
    Similar to the idea that you don’t invest in a product you invest in the person
    Zuckerberg’s law– every year you share twice as much as the year before
    23andMe – DNA data – what can you do with it?
    Romance board video
    Mike has a market opportunity in the Enterprise world
    KmikeyM…..threat to the Enterprise?!

    # vimeo.com/58091321 Uploaded
  2. Show Notes with links: http://www.servicesphere.com/blog/2013/1/8/2013-year-of-the-robots-itsm-weekly-the-podcast-episode-102.html
    Live Show Video: http://www.youtube.com/watch?v=xX9qaew9_5g

    What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

    Submit Questions: Anonymously or Email or Call In: (765) 236-6383 or Twitter Questions/Comments #ITSMWP

    **News Gator: Updates from Tech**

    Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran

    (twitter #ITSMWP)

    Episode 102 ‘2013: Year of the Robot’

    First show of 2013!
    CEOs & CIOs using term ‘consumerisation of IT’
    Kim Stevenson, guest in 2012, did it the right way – vending machines!
    ‘speaking the same language’ – not just an IT problem
    Devices – how many are you wearing right now?
    2013 SIM National Conference, Boston
    Leadership of the Year Award – nominate a CIO
    Should you customise a tool?
    Customisation v configuration – there is a difference
    SAAS v hosted application – there is a difference
    Upgrades are always horrible
    Apple VIP bug – the workaround was ‘wait’!
    Quantam Charlie – improving Fusion conference
    The Pheonix Project by Gene Kim is out
    Who’s the better roommate?
    Prediction: internal scandal at a US Enterprise captured on camera
    firstworldproblems.biz – A new support model for IT?
    Social Media Dopplegangers – secure your children’s names!
    Year End Blogs: James Finister, Rob England, Mark Kawasaki, Jarred Green, Aprill Allen,
    Kirstie Magowan, ITSM University, Stephen Mann
    Coming up in US: Pink13 ,HDI
    Vendors coming back to Pink
    Dancy’s social media tips for vendors:
    1. Don’t let anything tweet on your behalf
    2.“I just uploaded a video to youtube called xxx via x" DON’T DO THAT!
    2013 – year of the Robot!
    Bitter taste when you have to buy into an ecology
    Hooper is backing off – more difficult to stay on top of
    Facebook Poke – scary
    TFT13 – 15 submissions already. Paying speakers
    Google ITSM Weekly for more info on other podcasts
    Find Back2ITSM on Facebook
    Also a Google group doing spontaneous hangouts

    # vimeo.com/56986425 Uploaded
  3. Show Notes with Links:


    Show Notes:

    # vimeo.com/54859041 Uploaded
  4. Show Notes With Links: http://www.servicesphere.com/blog/2012/10/24/when-it-fails-the-book-the-real-gene-kim-itsm-weekly-the-pod.html

    Show Notes:
    When IT Fails, The Book, The Real Gene Kim
    Episode 99
    Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran (twitter #ITSMWP)
    Guest: Gene Kim

    1. Whitepaper, 'The Top 11 Things You Need To Know About DevOps'
    2. Gene's new books When IT Fails: A Business Novel and The DevOps Cookbook
    3. DevOps is IT's best shot at relevance
    4. Commercialisation - not an inherently bad thing
    5. Calculated that if waste was halved, 3 trillion dollars of business value could be created each year
    6. Does IT have a self-esteem problem?
    7. IT should be recognised as the nervous system but also the majority of the muscle mass in a business
    8. Gene's first book - Visible Ops
    9. South by South West Conference - JUST GO!
    10. Velocity Conference
    11. Quantified Self Conference - out of this world
    12. Gene's website ITRevolution.com The Mission: to positively influence the lives of a million IT workers in the next five years
    13. Lightbulb moment - EMPATHY!
    14. In 10 years every Chief Operating Officer will be a tech person
    15. Why a novel? Storytelling is the most powerful mode of communication

    # vimeo.com/50083237 Uploaded
  5. Show Notes With Links:

    Show Notes:
    Episode 98:

    1. iPhone 5
    2. “Monkies Wailing on Bones” – Tim Cook Quote
    3. Big Week Next Week
    4. Time Portal Rewind
    5. Without Chris – DreamForce Week
    6. Human Aspect of Things
    7. Recording with Kim Stevenson
    7. Issues with Version Control
    8. Kids waiting in line for iPhone 5
    9. Worth every dollar – Feels good – ADD accessories
    10. Coy Doctor o kits – Si Fi author
    11. Jean Kim – gardener has defined Dev Ops
    12. Podcast news – lost Andrew Fryer – being replaced ;)
    13. The IT skeptic – Rob England joining the show as full time host
    14. Tech News – ifttt.com – Run book, No more integration with Twitter, Conferences and hashtag tweets,
    15. HDI – Michelle Frillo, tweet link Fusion 12, Dog Poop Initiative,
    16. ZenDesk – Reveals new interface, new apps, 60 million raised, picking up people who don’t like Service Now – not an IT help desk, IT Service management,
    17. Facebook – Shared Activity App,
    18. Cloud Magic – New App,
    19. Tungle.com – Shutting down
    20. Lizibot
    21. Threadzy – Bought out by Facebook
    22. app.net, $50 membership, pushes to Google +,
    23. Dreamforce – 90,000 people, Twitter, BMC, Gerard Green, Shane Carlson,
    24. Mark Kawasaki – Working mobile, documenting working outside the office from mobile devices only, TFT12 verified speaker,
    25. Contextual computing – Emome, Ice Cream Sandwich,
    26. Lean Toyota way –
    27. The BIG Pink Event –
    28. Gripes of the week – iPhone lightening adapter, the maps app –needs more testing, Cas Ferris doc is fantastic, IT folks stopping technology progress to talk about business???,
    29. Brightspot - IT on The Go – Vending machine for computer tools – mouse, cords, memory cards, batteries, headsets, Google: Intel Midger Performance report,
    30. Innovation and Thinking - MC Hammer opened the show,

    # vimeo.com/51949023 Uploaded



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