1. This webinar focuses on how to use technology to ensure a consistent approach to handling and documenting grievances that will help you prevent and prepare for employment-related lawsuits. You will learn:
    How to ensure corporate policies are aligned with ER

    What common ER practices lead to mishandling of employee grievances

    How to use HR Case Management to identify and improve weak business processes

    This must-attend webinar will help ensure that your ER department has a solid process in place for handling grievances and can easily provide documentation of an employee’s interactions with ER should your organization be faced with a lawsuit.

    # vimeo.com/35718227 Uploaded 82 Plays 0 Comments
  2. Designed for the modern Human Resources organization, Dovetail's web-based HR Help Desk solution provides effective management of requests, such as issues and questions, from employees. The easy-to-use interface, customizable workflows, integrated knowledge base, and powerful web-based reporting module can help you increase the efficiency of service delivery of your HR department. Dovetail's solution can easily integrate with your existing Human Resource Management System or you can use it as a standalone solution. Easily customized, you can adapt it to your business needs – providing the flexibility you need.

    # vimeo.com/29791642 Uploaded 344 Plays 0 Comments
  3. In this webinar, Ben Martinez, organizational development expert and HR Director at HireVue, and Dwane Lay, Head of HR Process Design at Dovetail Software, will discuss how HR SSCs can glocalize HR service delivery. Glocal refers to taking products or services intended for a global market and adapting them to fit local needs. HR Shared Services Centers (HR SSCs) that operate worldwide are implemented to standardize their core HR systems and processes globally. How, then, can HR SSCs operate globally but customize service delivery to suit local laws, cultures and communication standards? Watch now to find out.

    # vimeo.com/65774600 Uploaded 71 Plays 0 Comments
  4. Hosted in partnership with cfactor

    In this webinar, panelists Jim Scully, Founder of HR Shared Services Institute, Kane Frisby, Chief Strategy Officer at Dovetail Software and Cary Schuler, CEO of cfactor will discuss how you can apply the same culture and values that make a business thrive in an HR Shared Services Center to achieve optimal results, operational agility, and permeate all parts of your organization.

    # vimeo.com/65189495 Uploaded 78 Plays 0 Comments
  5. In this webinar, Mike Haberman, HR compliance expert and co-founder of Omega HR Solutions is joining Dovetail’s Head of HR Process Design Dwane Lay to discuss ways you can become the HR compliance expert in your organization and share best practices for compliant and consistent employee relations.

    Mike and Dwane will discuss:
    • How to ensure your HR policies comply with the most recent legal changes
    • Meeting the federal statutes of ADA, FMLA, FLSA and OSHA
    • What is necessary for appropriate documentation
    • Tactics for establishing consistent and compliant problem resolution processes

    # vimeo.com/62780318 Uploaded 560 Plays 0 Comments

Dovetail Software

Dovetail Software PRO

Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support costs, diagnose and resolve complex business problems, increase efficiency, and improve employee and customer support.

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Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support costs, diagnose and resolve complex business problems, increase efficiency, and improve employee and customer support.

Our HR case management software and products for Clarify users are flexible, easy to implement and maintain, and can be customized to meet your organization's specific needs. We understand how customer service and employee support processes work, and we incorporate this knowledge and experience into our own software, process, and structure when supporting our customers.

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