Phone Systems Brisbane Zultys Training 1300 851 411
IP Phone Systems Brisbane -- Review Part 5.
... if 'voice ' packages ' are slowed, even a small amount, due to data network congestion the call ends up being undecipherable. Data 'packets packages' on the other hand can be slowed a little without the person noticing any harmful effects. So unless you implement 'voice ready' data network equipment which prioritises voice over data, you and your fellow workers may sound like they are drowning on a regular basis.
For the complete article go to or call Greg Eicke 1300 851 411.

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Phone Systems Brisbane Zultys Training

Greg Eicke

Here’s How to Choose The Right
Phone Systems for Your Business

Choosing the right phone system for your business can be confusing and frustrating. It’s important to get this decision right. Phone Systems Brisbane prides itself on making sure that…

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Here’s How to Choose The Right
Phone Systems for Your Business

Choosing the right phone system for your business can be confusing and frustrating. It’s important to get this decision right. Phone Systems Brisbane prides itself on making sure that you understand exactly whats right for you… we’ll help you into a phone systems that you are delighted with.
A Crucial Guide For Buying Telephone Systems In Brisbane

Upgrading your phone system can be a mine field of confusion and techno babble. It is so important to get this purchase right since communication is the life blood of any modern organisation.
Are you confused by any of the following?… bundling telecommunication providers; which phone technology is best for you now and in the future; how to maintain continuation in the event of crisis or disaster; how to establish effective telecommunication systems for multiple locations, remote workers or teleworkers.
If you are, then you’re not alone. This guide was developed by Greg Eicke who has 27 years of ‘feet on the street’ experience helping organisations implement the best and most cost effective telecommunication system for their individual needs.

You can download the full and comprehensive 10 page report at the bottom of this post.

In my experience, the nine most commonly confusing issues for people buying telephone systems in Brisbane are;

1. To bundle or not to bundle? The rule of thumb is “bundle & beware”. Here are some important points to consider when it comes to bundling – they could save you thousands.
Firstly, how much are the call rates and how do those rates compare with what you are paying at the moment? After all, you don’t want your phone bill to go up do you!
Secondly, how long are you locked into those rates? (rates are constantly changing, good rates today are bad rates tomorrow). And finally, can you easily keep pace with technology during the contract term?

2. Does your business need a digital telephone system or a comprehensive unified communications (UC) solution? It is important to understand the communication enhancements, productivity enhancements and cost savings you could realistically achieve with either solution.

Digital telephone systems provide, among others, these key benefits: best for single site enterprises; lower hardware costs; basic call handling; low IT literacy required of staff; analog equipment like domestic cordless phones and fax machines; DECT Cordless Phones for staff on the move; simple voice mail and multi button handsets.

If on the other hand your business is more sophisticated and requires a more advanced communications solutions it is likely that you will benefit more from a Unified Communication (UC) solution. Some of the key benefits of UC include; support for multiple branch offices; access to key staff regardless of their location – teleworking; web collaborative conferencing; advanced call management; user presence information; mobility; graphical user interface software (GUI); increased staff efficiencies and productivity; in house administration; central telephone operator for multiple sites; instant message across your enterprise; video conferencing… just to name a few.

For more on the definitions of Unified Communications and IP Telephony download the free report available at the end of this blog post.

3. Does the telephone system meet your primary needs? Is the sales person trying to baffle you with techno babble and sell you on features that you don’t really need and will rarely use? A telephone systems vendor in Brisbane has stated that 92% of telephone system features are rarely if never used.

4. What about business continuity and disaster recovery? Just think about the recent natural disasters… many telephone systems in Brisbane were destroyed. Many businesses simply couldn’t recover and have had to walk away. What’s your disaster recovery plan?

5. Have ALL of your communications needs been considered? Changing, upgrading or modifying one communication component can potentially impact your other communication means. So have you considered all aspects including landlines, data and IT networks, mobile (voice and data), broadband, etc?

6. Have you overlooked the advantages of less traditional communication methods? Telco’s have conditioned us to believe that we need to pay line rental on as many lines as they can sell us. There are many better ways…

7. Will you get sufficient training on your new system? Let’s face it the initial training on your telephone system is likely to be quickly breezed over by a technician (not a teacher) and rapidly forgotten. How will you make sure that you get the best value from your investment.

8. Are you purchasing on price alone? If you are chances are you won’t be buying what you really need for your business. The great news is that you can get exactly what you need for your business and have it paid for from massive savings on your phone bill. This is absolutely the case if you are spending more than $492 in phone call usage per month.

9. How do you know if you are talking to the right vendor for your business? The most telling sign is whether or not a prospective vendor does their homework on your business. You want to be sure that you are getting a well researched and designed solution that is just right for your business. This research should, at a bare minimum, include key stakeholder interviews, site(s) audit and phone traffic analysis.

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