1. Episode 5: Crimson Tide
    Tom takes two weeks off to watch after his baby sister Holly while his parents are out of town, but is called in to work so he can help out with the last night of the IP migration. Erica who is suffering from a bad case of PMS threatens to add Tom and Joel’s head to her human skull collection. Mean while Tom and Joel barricade themselves in the break room to ride out the night.

    # vimeo.com/8562618 Uploaded 355 Plays 1 Comment
  2. Curtis picks up Erica’s shift for the night so she can have a tea party in the conference room with her goth friends. Joel and Curtis crash the party, but it backfires on them when they themselves locked in duel to the death over the affection of Lenna one of goth party goers. Tom hides a lot while Erica is not amused.

    # vimeo.com/6518061 Uploaded 324 Plays 0 Comments
  3. After a brief encounter with the Dayshifters Curtis and Ray, Joel pressures Tom to go to a party house party. Tom caves and hacks the mail server to get the invite. When the arrive the place looks very familiar to Tom but he can’t put his finger on it. Once inside the find Erica who had called in sick earlier. The fun is just getting started for Tom.

    # vimeo.com/4866026 Uploaded 238 Plays 0 Comments
  4. Joel arrives early for work the first time in his life. Mike, the support manager gives him a list of customers to go through in preparation for an IP migration. But Joel has other things in mind. He cons Tom and Erica into going to the movies with him, but an accident at the office could leave them in hot water.

    # vimeo.com/4499100 Uploaded 290 Plays 1 Comment
  5. Tom and Joel work the night shift for a tech company in San Antonio. For the most part it’s easy. Answer some tickets answer the phone every now and then. But a girl named Erica form Tom’s past is hired to the night shift which shakes things up. In an act of desperation Tom switches identities with Joel to avoid embarrassment.

    # vimeo.com/4242300 Uploaded 832 Plays 1 Comment

1-800-Tech-Support

Dark Design Pictures

1-800-Tech-Support is a web series about tech support workers in the web hosting industry. The series is based on a short film called “The Night Shift” that was created for the National 48 Hour Film Challenge. The original story was about Tom, played…


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1-800-Tech-Support is a web series about tech support workers in the web hosting industry. The series is based on a short film called “The Night Shift” that was created for the National 48 Hour Film Challenge. The original story was about Tom, played by Matthew Jasso and Joel, played by Christian Martinez who is two idiots that work the night shift tech support for a hosting company. During one of their shift a vampire (Christina McFarland) infiltrates the office going on a feeding spree. They survive the night by Tom’s younger sister (Raven Washburn) who kills the vampire at the last moment before she attacks Tom and Joel. Unfortunately, the short film was not turned in on time and was disqualified from the competition.

After creating a rough script for a feature length version of the The Night Shift, creator Travis Thomsen decided to turn the short film into a 12 episode web series. Actors Matthew Jasso (Tom), Christian Martinez (Joel), and Jason Lee Boyson (Mike the boss) from the original short film rejoined the cast. Whitney Hoy, who will be featured on Friday Night Lights this coming February has joined the cast as Erica the third night shift support tech. Raven Washburn will also be taking up her role of Holly, Tom’s ninja clad baby sister.

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