1. # vimeo.com/77156161 Uploaded 64 Plays 0 Comments
  2. # vimeo.com/77156229 Uploaded 162 Plays 0 Comments
  3. Health care facilities can be confusing and overwhelming to patients and guests. Often times, they have never been to the hospital or office building and don’t know where to go. Patients and guests should not be passed by without being asked if they need help. It is up to every team member to offer assistance and make sure needs have been met.

    # vimeo.com/96208798 Uploaded 71 Plays 0 Comments
  4. All patients have needs. By asking “Is there anything else I can do for you? I have the time.” at the end of every encounter, Community team members are reducing anxiety and anticipating needs.

    # vimeo.com/96852826 Uploaded 33 Plays 0 Comments
  5. All patients have needs. By asking “Is there anything else I can do for you? I have the time.” at the end of every encounter, Community team members are anticipating needs and reducing patient anxiety.

    # vimeo.com/96852764 Uploaded 95 Plays 0 Comments

The Patient Experience

Community Medical Center PRO

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