1. Continuum and the AIGA convened a group of top business leaders and innovators from a variety of backgrounds and industries, including Disney, Facebook and Zipcar, to discuss how designing a service experience with purpose can transform a company’s image and make people’s lives better.

    # vimeo.com/34557634 Uploaded 10.4K Plays 0 Comments
  2. Oliver King, Co-founder and Director of Engine, talks on "Service Design and User Experience: Same or Different?

    Uploaded 6,723 Plays 1 Comment
  3. # vimeo.com/36132314 Uploaded 10.8K Plays 0 Comments
  4. The SDN national conference Paris 2011 took place on the 24th and 25th of June. During the keynote presentations on the first day and the three parallel sessions of workshops on the second day we had the chance to dive into the current situation of service design in France.

    Keynote:
    What is service design? – Birgit Mager (Köln International School of Design)
    Qu‘est ce que le design de services? – Birgit Mager (Köln International School of Design)

    Language: English
    Location: IFM - Institut Français de la Mode (Docks en Seine)

    # vimeo.com/26367705 Uploaded 9,284 Plays 0 Comments
  5. "Learn techniques to design great customer experiences in a fun and collaborative way while interacting with teams from across the globe."

    Der Service Jam (oder ServiceDesign Jam) ist ein einzigartiges Gruppenerlebnis, bei dem binnen 48 Stunden gemeinschaftlich neuartige Ideen und Prototypen für Dienstleistungen (Services) entwickelt werden. Er ist Teil des Global Service Jams, eines gleichzeitig stattfindenden Events in weltweit über 120 Städten.

    http://Jam.ServiceDesign-Linz.at

    # vimeo.com/83682725 Uploaded 385 Plays 0 Comments

Service Design Channel

Marcin Chlodnicki

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