In the first of our series of lectures on leadership in the NHS, Michael West, Professor of Organisational Psychology at Lancaster University Management School, explored how to develop a culture of high quality care in the NHS.
The jargon of 'integrated care' is much-used in health policy and management circles. But why does 'integrated care' matter? And what will it mean for patients? This short animation aims to bring integrated care to life for anyone involved in improving patient care. If those working towards integrated care can share this vision with others in their local health and care system, then there is a real chance they can make integrated care happen.