Why are so many things broken? In this entertaining talk - one of the favorites of Gel 2006 - gelconference.com/c/gel06.php
Seth Godin gives a tour of things poorly designed, the reasons why they are that way, and how to fix them.
See also: Seth's Blog, where Seth writes daily on marketing, business, and other issues - sethgodin.typepad.com/
"What you do for a living is not be creative, what you do is ship," says bestselling author Seth Godin, arguing that we must quiet our fearful "lizard brains" to avoid sabotaging projects just before we finally finish them.