With over 60 million electronic records added to Objective ECM in the last 12 months alone, the Department of Defence is an example of an organisation operating at a large scale. Damien Chifley discusses Defence's journey with Objective ECM which began in 1998, including the challenges the organisation faces with an ageing ICT infrastructure as well as future directions aimed at raising awareness and understanding of information managment across the agency.
Land Information Memorandums (LIMs) are comprehensive property reports that include all relevant information the Council knows about a commercial or residential property. Georgiana Johnson discusses the challenges Taupo District Council faced in distributing LIMs to the public in a timely manner, a process which previously exceeded the 10 day service level agreement. Georgiana also discusses Taupo District Council's journey towards automating this process and ensuring data quality with Objective ECM.