1. Brierley Partners meeting DCS Video
    Solution - GPE + Conversation Manager + Online Bridge
    Solution Benefit - Ability to capture "non-member loyalty" traffic. As well as on-sell to its customers

    Uploaded 115 Plays 0 Comments
  2. Hong Leong Bank meeting DCS Video
    Solution - Conversation Manager/IVR/GME
    Solution Benefit - Use of personalized service to reduce costs, increase revenue opportunities and improve the overall Customer Experience.

    Uploaded 149 Plays 0 Comments

Genesys DCS

Ethan Francis

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