Karen Marcroft, Children's Programme Manager, Improvement & Efficiency West Midlands, talking about an integrated approach to learning, collaboration and sector led improvement in children’s services.
‘The Solihull Way’ - an approach to implementing 'lean' within the wider organisation and adapted for the
service environment from its manufacturing roots.
Martin Quinn, Commissioning Manager, Improvement & Efficiency West Midlands.
Stoke-on-Trent City Council has used the Systems Thinking Methodology to transform service delivery for their customers.
Sandwell Council - ScoreCard Inititative
More stuff from “public sector NOMADS”
by Ken Eastwood 8 years ago
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