Phase 1, Parts 1 & 2
0:01:22 "Traps" to Watch Out For
0:10:27 Opening Strategies
0:10:56 Ask Open Questions
0:12:04 Listen Reflectively
0:32:13 Elicit Self-Motivational Statements
0:42:40 Exploring Pros and Cons
0:50:18 Asking for Elaboration
0:51:49 Imagining Extremes
0:53:15 Looking Forward
0:57:58 Looking Back
0:59:58 Case Example: Opening Session
This is the system for creating Purchase Orders for purchase approvals. Core training developed by CSI's Fiscal Department. Video created by Alan Butkus.
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