1. Phase 1, Parts 1 & 2

    Chapters:
    0:00:00 Introduction
    0:01:22 "Traps" to Watch Out For
    0:10:27 Opening Strategies
    0:10:56 Ask Open Questions
    0:12:04 Listen Reflectively
    0:24:16 Summarizing
    0:30:03 Affirming
    0:32:13 Elicit Self-Motivational Statements
    0:42:40 Exploring Pros and Cons
    0:50:18 Asking for Elaboration
    0:51:49 Imagining Extremes
    0:53:15 Looking Forward
    0:57:58 Looking Back
    0:59:58 Case Example: Opening Session
    1:27:35 Conclusion

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  2. This is the system for creating Purchase Orders for purchase approvals. Core training developed by CSI's Fiscal Department. Video created by Alan Butkus.

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Trainings

CSI - IT Dept.

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