Moderator: Khurram Zafar, Executive Director of LUMS Center for Entrepreneurship
Business leader with experience in developing and scaling global businesses. Dilawar has a trackrecord of leadership in social media, SaaS and enterprise software with Silicon Valley's top names including Yahoo!, Siebel Systems and SAP; as well as in entrepreneurial efforts in emerging markets as CEO of Yonja Media Group, a social media company backed by Tiger Global.
As the head of Freshdesk's North America business, Dilawar drives the company's business in the US overseeing sales, marketing, support and partnership efforts. With more than 23,000 customers globally, Freshdesk is a software-as-a-service market leader in customer management. The company is backed by Accel Partners, Tiger Global and Google Capital.
Dilawar is active in entrepreneurship development and civic causes, and serves on President Obama's Advisory Commission on Asian Americans & Pacific Islanders.
Specialties: international strategy. merger & acquisitions. social media product management. social commerce. sales & marketing, organizational change and scaling