1. Genesys-internal presentation by Sravanthi Sunkarapalli - 2018-05-31, Burlington, MA

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  2. PureEngage Cloud Outbound UI Update - April 2017. Topics: account parameters, role permissions, text settings, scheduled followup in Agent Voice Portal.

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  3. Overview of Genesys PureCloud Engage Outbound reporting capabilities.

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  4. The new Scheduled Followup Management feature in PureEngage Could Outbound (Account Manager).

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  5. The new feature request process for PureEngage Cloud Outbound.

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Genesys Engage

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