Genesys-internal presentation by Sravanthi Sunkarapalli - 2018-05-31, Burlington, MA
PureEngage Cloud Outbound UI Update - April 2017. Topics: account parameters, role permissions, text settings, scheduled followup in Agent Voice Portal.
Overview of Genesys PureCloud Engage Outbound reporting capabilities.
The new Scheduled Followup Management feature in PureEngage Could Outbound (Account Manager).
The new feature request process for PureEngage Cloud Outbound.
More stuff from “Genesys Engage”
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