1. Is BYOD a problem in your organization? Meet Mike Merrill, the worlds first publicly traded person. Empowered employees who are influenced by their share holders? Yup. For more information check out. kmikeym.com/

    Show notes with links:
    servicesphere.com/blog/2013/1/24/selling-yourself-cheap-itsm-weekly-the-podcast-episode-103.html

    Guest: Mike Merrill

    SHOW NOTES:
    2012 Cyborg Camp
    Publicly traded person since 2008
    Self-selecting ‘board’
    Started as project-based, is becoming more and more personal
    Romance board
    Not illegal as there’s no company behind it
    Explain Portland! “the perfect creative incubator city”
    Stafford Beer – came up with cybernetics
    Money is our unfortunate measuring stick
    Similar to the idea that you don’t invest in a product you invest in the person
    Zuckerberg’s law– every year you share twice as much as the year before
    23andMe – DNA data – what can you do with it?
    Romance board video
    Mike has a market opportunity in the Enterprise world
    KmikeyM…..threat to the Enterprise?!

    # vimeo.com/58090986 Uploaded
  2. Show Notes with links: servicesphere.com/blog/2013/1/8/2013-year-of-the-robots-itsm-weekly-the-podcast-episode-102.html
    Live Show Video: youtube.com/watch?v=xX9qaew9_5g

    What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

    Submit Questions: Anonymously or Email or Call In: (765) 236-6383 or Twitter Questions/Comments #ITSMWP

    **News Gator: Updates from Tech**

    Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran

    (twitter #ITSMWP)

    Episode 102 ‘2013: Year of the Robot’

    First show of 2013!
    CEOs & CIOs using term ‘consumerisation of IT’
    Kim Stevenson, guest in 2012, did it the right way – vending machines!
    ‘speaking the same language’ – not just an IT problem
    Devices – how many are you wearing right now?
    2013 SIM National Conference, Boston
    Leadership of the Year Award – nominate a CIO
    Should you customise a tool?
    Customisation v configuration – there is a difference
    SAAS v hosted application – there is a difference
    Upgrades are always horrible
    PLAN PLAN PLAN
    Apple VIP bug – the workaround was ‘wait’!
    Quantam Charlie – improving Fusion conference
    The Pheonix Project by Gene Kim is out
    Who’s the better roommate?
    Prediction: internal scandal at a US Enterprise captured on camera
    firstworldproblems.biz – A new support model for IT?
    Social Media Dopplegangers – secure your children’s names!
    Year End Blogs: James Finister, Rob England, Mark Kawasaki, Jarred Green, Aprill Allen,
    Kirstie Magowan, ITSM University, Stephen Mann
    Coming up in US: Pink13 ,HDI
    Vendors coming back to Pink
    Dancy’s social media tips for vendors:
    1. Don’t let anything tweet on your behalf
    2.“I just uploaded a video to youtube called xxx via x" DON’T DO THAT!
    2013 – year of the Robot!
    Bitter taste when you have to buy into an ecology
    Hooper is backing off – more difficult to stay on top of
    Facebook Poke – scary
    TFT13 – 15 submissions already. Paying speakers
    Google ITSM Weekly for more info on other podcasts
    Find Back2ITSM on Facebook
    Also a Google group doing spontaneous hangouts

    # vimeo.com/57145634 Uploaded
  3. The Future, it’s not for losers – ITSM Weekly the Podcast EPISODE 100

    Show notes with links: servicesphere.com/blog/2012/10/31/the-future-its-not-for-losers-itsm-weekly-the-podcast-episod.html

    Your Hosts: Chris Dancy and Matthew Hooper (twitter #ITSMWP)
    Guest: Cory Doctorow

    • Show numbers explained
    • Cory’s Google talk “Coming Civil War Over General Purpose Computers”
    • Owners vs users – different needs
    • Lines are now blurred – devices in body and body in devices
    • Owners are spying on laptop renters
    • Is corporate IT now the one causing the problem?
    • Benefits to users writing their own programmes
    • The Priesthood
    • Abstinence v safety measures
    • Responsible parenting - IT must be approachable
    • Breaking point will come
    • Spying: means to unachievable end? You can never be 100% secure
    • Privacy rights – online should be no different
    • It’s a trust thing
    • The forgotten human side
    • Types of rule-breakers – are they just trying to get the job done?
    • General purpose IT IS coming in to the body
    • Computers in the body – lawful interception is a BAD idea
    • New book Private Cinema

    # vimeo.com/52540647 Uploaded
  4. Show Notes With Links: servicesphere.com/blog/2012/10/24/when-it-fails-the-book-the-real-gene-kim-itsm-weekly-the-pod.html
    Show Notes:
    When IT Fails, The Book, The Real Gene Kim
    Episode 99
    Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran (twitter #ITSMWP)
    Guest: Gene Kim
    1. Whitepaper, 'The Top 11 Things You Need To Know About DevOps'
    2. Gene's new books When IT Fails: A Business Novel and The DevOps Cookbook
    3. DevOps is IT's best shot at relevance
    4. Commercialisation - not an inherently bad thing
    5. Calculated that if waste was halved, 3 trillion dollars of business value could be created each year
    6. Does IT have a self-esteem problem?
    7. IT should be recognised as the nervous system but also the majority of the muscle mass in a business
    8. Gene's first book - Visible Ops
    9. South by South West Conference - JUST GO!
    10. Velocity Conference
    11. Quantified Self Conference - out of this world
    12. Gene's website ITRevolution.com The Mission: to positively influence the lives of a million IT workers in the next five years
    13. Lightbulb moment - EMPATHY!
    14. In 10 years every Chief Operating Officer will be a tech person
    15. Why a novel? Storytelling is the most powerful mode of communication

    # vimeo.com/52459002 Uploaded

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