The leadership at Lee Health has taken action to start the process of transformation of their health system. One of the first steps for the leadership team was to read "Management on the Mend: The Healthcare Executive Guide to System Transformation". This book provides an understanding of the Transformation House that outlines the framework for improvement.
We spoke with Roger Chen, Vice President, Organization Transformation, about how their journey started and what steps they have taken so far to move forward. Roger also describes some of the improvements made and the impact they have had on patient care.
Ted Stiles, vice president of Stiles Associates talks with Dr. Toussaint about the current and future state of our national healthcare system.
Ted and John talk about a wide number of topics that are changing in healthcare. They also discuss the different ways the ThedaCare Center for Healthcare Value is working with hospital leaders, partners, and network members to implement safer, and more reliable patient care. Learn more at ManagementontheMend.org