1. Julia Schaeper, Associate at the NHS Institute for Improvement and Innovation, shares her thoughts on the role of service design and design-led activity in improving the British NHS, one of the worlds largest organisations.

    This talk was filmed at Service Design Thinks 3 - "Service Design at Scale", in London on the 29th of November 2009.

    http://www.servicedesigning.org/cities/london

    # vimeo.com/10976642 Uploaded 288 Plays 0 Comments
  2. Steve Baker shares his experience of designing the wildly successful Kenyan mobile payments service, M-Pesa, for Vodafone/Safaricom whilst working at Sagentia.

    This talk was filmed at Service Design Thinks 3 - "Service Design at Scale", in London on the 29th of November 2009.

    http://www.servicedesigning.org/cities/london

    # vimeo.com/10974598 Uploaded 204 Plays 0 Comments
  3. Notes and perspectives on researching 'other' user groups

    # vimeo.com/7771878 Uploaded 112 Plays 0 Comments
  4. # vimeo.com/7704908 Uploaded 173 Plays 0 Comments
  5. # vimeo.com/7738239 Uploaded 102 Plays 0 Comments

Service Design Thinks London

Nick Marsh

Videos from Service Design Thinks events in London

http://www.servicedesigning.org/cities/london

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