Effectively implementing accessible user experiences requires a shared responsibility for accessibility across and beyond a project team. When responsibility is not evenly distributed, and either accessibility is left to one or two individuals or not considered at all, the result all too often means the user experience for disabled people falls far short of what it could have been.
To get the whole project team involved in the UX process is essential to achieve a high quality product: developers meeting users and attending usability testing, designers and developers sketching together, clients actively participating in the design process. This talk provides practical UX techniques and tools to integrate UX in Agile project teams and get everyone in the project team contributing to the user experience.
To help us get the best out of this tricky research method, Caroline will describe the Survey Octopus, a friendly creature that helps her to tackle all the issues that may lie between ""what we want to ask"" and ""who we want to ask"", and a solid, reliable number that can be used to make decisions.
Many of the components in a user interface are words. It’s not just the content. Core interaction elements like navigation menus, browse categories, embedded links, and call-to-action buttons are all made up of words. People use words to search for things online. And then they mostly rely on words for signposting and orientation once they arrive deep in a service.