Denise Lee Yohn

  1. deniseleeyohn.com

    Brand expert Denise Lee Yohn and Harvard Business Review editor Curt Nickisch discuss "What Is Customer Experience?" #HBRLive including 3 characteristics that distinguish extraordinary experiences and how to design and manage customer experience.

    Learn more: deniseleeyohn.com

    # vimeo.com/167160885 Uploaded 34 Plays 0 Comments
  2. deniseleeyohn.com
    This retail customer experience video audit and analysis takes you inside H-E-B, named The Best Grocery Store in America by Epicurious Magazine and #2 retailer in the Temkin Group's 2016 Experience Ratings (beating out Amazon and Chick-fil-A). A Brand Experience Brief by Denise Lee Yohn.

    More brand experience brief videos on new and interesting retail and restaurant concepts: deniseleeyohn.com/videos/brand-experience-briefs/

    More from Denise Lee Yohn: deniseleeyohn.com

    # vimeo.com/176817950 Uploaded 105 Plays 0 Comments
  3. deniseleeyohn.com
    Denise Lee Yohn, brand expert and author of the best-selling book What Great Brands Do, explains why saying that great brands sweat the small stuff in their customer experiences. Excerpt from presentation at ScaleUp Summit presented by Gazelles in collaboration with FORTUNE Magazine.

    Learn more: deniseleeyohn.com

    # vimeo.com/177166230 Uploaded 66 Plays 0 Comments
  4. deniseleeyohn.com

    Bloomberg News interviews brand expert Denise Lee Yohn on Olympics sponsorships. How can sponsors avoid wasting their money? Who is doing it right? Denise discusses Nike vs. Adidas, P&G's Thank You Mom campaign, VISA ads, and more.

    Learn more: deniseleeyohn.com

    # vimeo.com/179394691 Uploaded 13 Plays 0 Comments
  5. deniseleeyohn.com
    Brand expert Denise Lee Yohn appears on CNBC Power Lunch to discuss why legacy handbag brands such as Michael Kors and Coach are struggling while newer brands are thriving.
    Learn more: deniseleeyohn.com

    # vimeo.com/180367227 Uploaded 11 Plays 0 Comments

Denise Lee Yohn

Denise Lee Yohn

videos to inform, inspire, and instruct brand-builders -- created by brand expert, speaker, and author Denise Lee Yohn.

learn more at http://www.deniseleeyohn.com

Browse This Channel

Shout Box

  • Denise Lee Yohn

    hi everyone -- i just created this new channel to share my videos -- please let me know what you think! -- denise lee yohn

    by Denise Lee Yohn

Heads up: the shoutbox will be retiring soon. It’s tired of working, and can’t wait to relax. You can still send a message to the channel owner, though!

Channels are a simple, beautiful way to showcase and watch videos. Browse more Channels.