Abstract: A rise in the prevalence of distributed teams and an increased adoption of video conferencing tools are making synchronous distance collaboration a reality for more and more knowledge workers. At the same time, distributed video meetings are still far from being immersive, engaging experiences. In this talk, I will present two studies focusing on different challenges that exist for professional video conferencing users. First, I will discuss an experiment looking at the social impact of multitasking in a dyadic video conferencing setting. I will then present findings from a field study of distributed meetings that highlights challenges in sharing information across locations. Findings from these studies suggest promising directions for the design of new tools to help people gain improved awareness of activities and shared artifacts in a video call.
Bio: Jennifer Marlow is a Research Scientist in the Collaboration Tools Group at FXPAL in Palo Alto, California. She received her PhD from Carnegie Mellon University’s Human-Computer Interaction Institute in 2014. Her research focuses on social computing and computer-supported cooperative work, particularly how to enable and support awareness and interaction across geographic and temporal distance. She has previously explored these areas in a variety of contexts, including work on the NSF SCALE project for large scale distance collaboration, through internships at Microsoft Research and Google, and through projects done in partnership with Tate Online and European cultural heritage institutions.
The Interaction Design Program in the Division of Design, School of Art + Art History + Design explores Human Computer Interaction at the intersection of products, experiences, and visual design. Interaction Designers shape the experiences of products, systems, and services. We are approaching our 10th anniversary in offering Interaction Design studios. This presentation will survey recent IxD student and research projects with the intent to share what we have learned so far and provide an insight in the studio design process, collaborative design, and high fidelity video prototyping techniques we have developed to explore and communicate envisioned futures.
Axel Roesler is an associate professor and chair of the Interaction Design Program in the Division of Design at the University of Washington. He is also an adjunct assistant professor in the Department of Human Centered Design and Engineering. His research explores design and cognition - representation, sensemaking and decision support; design methods and transdisciplinary design development. Design for high stakes settings in aviation and medicine, cross-platform experiences, mobile and wearable devices, and connected devices. He received his PhD in Cognitive Systems Engineering with a specialization in Human Centered Design from The Ohio State University. He also holds an MFA in Industrial Design from The Ohio State University and a Diplom in Industrial Design (equivalent to M.A.) from Burg Giebichenstein, Hochschule für Kunst und Design (University of Art and Design) in Halle, Germany.
One of the most essential components of visual design is type. The shape of individual letters and the form of a complete typeface (as a system of letters) greatly influences the appearance and function of all visual communications—perhaps more than any other component. In this talk, Prof. Karen Cheng will discuss what makes a good typeface,
how to design typefaces, and what designers consider when selecting typefaces for specific projects. She will also also explain why some typefaces are hated by designers, and how to avoid common “type crimes."
Karen Cheng is Professor of Visual Communication Design at the University of Washington in the Division of Design, School of Art, Art History and Design. Her book, Designing Type, was published by Yale University Press in 2006, and has been translated into German, French, Spanish, Chinese and Korean (see: designersreviewofbooks.com/2011/02/designing-type/).
As computerized technologies and the practices they support continue to grow in diversity, ubiquity, complexity, and scale, the number and type of research topics related to the study of collaborative systems have simultaneously continued to proliferate. It has become increasingly urgent to find ways to describe the problem space of practitioners and researchers in Computer Supported Cooperative Work (CSCW). If we are designing to support coordinated action we should know more about what coordinated action is, and furthermore, we should have better ways to talk about the variations among them. In this way, we might get closer to understanding what it means to design for sociotechnical systems that can be simultaneously socially and technically complex and are subject to frequent changes from both within and without. A conceptual grounding—e.g. theoretical framework—is needed to help us define and describe what it is that the field of CSCW actually studies. In order to further discussions in our field, this talk reviews current models of CSCW and then introduces a new conceptual model, the Model of Coordinated Action (MoCA). The practical implications of MoCA are that it may provide a shared way to find and talk about what we study in CSCW despite its electrifying and daunting diversity.
Dr. Charlotte P. Lee is an Associate Professor in the Department of Human Centered Design & Engineering at the University of Washington and Director of the Computer Supported Collaboration Laboratory. Dr. Lee’s research is in the field of Computer Supported Cooperative Work (CSCW) with a focus on studying cyberinfrastructure development as a way to understanding highly dynamic, emergent collaborations. Dr. Lee has been awarded an NIH grant, and five NSF-funded grants that study different aspects of collaboration in the development of cyberinfrastructures, including a National Science Foundation CAREER Award for “junior faculty who exemplify the role of outstanding teacher-scholars” awarded in 2010. She is also an Associate Editor of the Journal of Computer Supported Cooperative Work (JCSCW).
Thinking about data with visualizations is a creative process where some of the action occurs in the brain and some in a computer, with an interactive visual display providing main channel of communication. This talk will introduce key issues relating to the design of perceptually and cognitively efficient systems, including the following: The representation of data so that important patterns can be seen (vector fields will be used as an example). Visual queries, these are aspects of a problem that have been cognitively transformed so progress towards a solution can be accomplished by means of a visual pattern search. I will show how the efficiency of visual queries is strongly constrained by visual working memory capacity. Epistemic actions are activities like eye movements, or mouse selections designed to gain more information. Examples of visual thinking will be given relating to visualizing vector fields, the trajectories of humpback whales, and multi-scale pattern comparisons.
Ware has a special interest in applying theories of perception to the design of geospatial data interfaces. He has advanced degrees in both computer science (MMath, Waterloo) and in the psychology of perception (PhD,Toronto). He has published over 150 articles ranging from rigorously scientific contributions to the Journal of Physiology, Behavior and Vision Research to applications oriented articles in the fields of data visualization and human-computer interaction. His book Information Visualization: Perception for Design is now in its third edition. His book, Visual Thinking for Design, appeared in 2008. Ware also likes to build practical visualization systems. Fledermaus, a commercial 3D geospatial visualization system widely used in oceanography, was developed from his initial prototypes. His trackPlot software is being used by marine mammal scientists and his flowVis2D software is serving images on NOAA websites. Colin Ware is Director of the Data Visualization Research Lab which is part of the Center for Coastal and Ocean Mapping at the University of New Hampshire.