How we made the journey from flow in our complex products to flow thinking for our processes. Ericsson is number 1 in mobile infrastructure thanks to our ability to innovate around state-of-the art algorithms for optimizing packet data flow. We made a mental leap when we realized that all this is also applicable for flow through our processes. We will share our experiences:
(1) create buy-in and commitment for flow thinking using this mental model/metaphor
(2) practical examples of how we improved our product development flow.
We will explore the differences between systems with high resource efficiency and systems focused on flow efficiency. You will learn how to understand and improve the end to end flow in your system.
Håkan Forss works for Avega Group in Stockholm as a Lean/Agile Coach. Håkan has more than 15 years of experience in the IT industry and his main focus today are Lean/Agile coaching, system architecture and development.
Learn how to shift your focus from keeping people and equipment busy to having work flowing to your customers without unwanted waiting time and how that new focus will affect your meetings, process management, and metrics.