Cole Hardware's team demonstrates how Instaply's TaaS (text as a service; instaply.com) transforms the way they provide customer service. Now, customers can connect with Cole anytime, anywhere and from any device. Instaply's robust text messaging platform enables Cole customers to get the answers they need at their convenience!
Rick Karp, President Cole Hardware, explains how Instaply helps them leverage their customer service.
Cole Hardware is part of Ace, a global retail co-operative with more than 4800 stores in over 60 countries.