Professor Clifford Nass of Stanford University talks about the five key concepts to building trusting work relationships.

Teams are strong when they have an identity (we are…) and team members are interdependent. Persuasion is most effective when you have expertise and are trustworthy.

DIALOGUE QUESTIONS

1) Why is your personality important to an organization?
2) What are the disadvantages of positive emotions?
3) Is it better to be an expert or be trustworthy?

FURTHER READING

Building Trust Between Leaders and Capital Markets | James Champy
http://www.hesselbeininstitute.org/knowledgecenter/journal.aspx?ArticleID=124

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Leadership Dialogues

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One of the Hesselbein Institute's primary programs, Leadership Dialogues are free insightful video and audio interviews with the world's most inspiring leaders from the social, public and private sectors. Leadership Dialogues provide free, real-time access…


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One of the Hesselbein Institute's primary programs, Leadership Dialogues are free insightful video and audio interviews with the world's most inspiring leaders from the social, public and private sectors. Leadership Dialogues provide free, real-time access to insights from the best thought leaders in every nation around the world. Videos are cataloged by topic and searchable by content, making leadership content accessible 24/7 across the globe. This program is funded by American Express Philanthropy.

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