Still confused? See below the times into this video we discuss specific topics and skip back to that section now.
What the Help Desk is used for: 0:43
What the Ticket Type Drop Down Menu is: 0:58
How to search search tickets using a custom filter: 1:16
How to see an expanded list view: 1:57
What the different columns in the list view mean: 2:33
How to read and understand the map view: 3:05
How to view closed tickets: 3:41
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