ASIST Service

Using the In-Progress Cases Feature will reduce the chance of duplicate cases being created when dealing with an ASIST Fleet Customer. The In-Progress Case feature is located on the edit vehicle screen as well as the Search screen. To access the edit vehicle screen search for the asset in question and click the Edit Vehicle or In-Progress Cases link. From the edit vehicle screen, scroll to the bottom of the page, or simply click the In-Progress Cases button to view any currently In-Progress Cases wrapped around this particular asset. It’s good practice to check the In-Progress case section prior to opening up a new case for a participating ASIST Fleet customer.

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ASIST Service

Decisiv Inc.

Welcome to the ASIST Video Archives! Listed here you will find all Did you Know demonstrations along with additional feature demonstrations. For the best viewing quality remember to select the HD icon located in the lower right corner of all videos.…


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Welcome to the ASIST Video Archives! Listed here you will find all Did you Know demonstrations along with additional feature demonstrations. For the best viewing quality remember to select the HD icon located in the lower right corner of all videos. Thanks for visiting the ASIST demonstration archives, if you have questions or feedback please visit Decisiv’s website at http://www.decisivconnect.com or contact the Decisiv Professional Services Team at Support@decisiv.com

 

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