ASIST Service

Has your location received a case from Uptime on a unit that your location already started an ASIST case on before hand? Users now have the ability to link their original case to the received case using the new Attach to an Uptime case linking feature. The new linking feature can be found on the lower half of the Editing Case Screen within the Case Level Actions area, and is only present when a second case is received from Uptime on the same unit. Once the cases have been linked together users will find that they are able to communicate with both the fleet customer as well as Uptime from the original ASIST case.

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ASIST Service

Decisiv Inc.

Welcome to the ASIST Video Archives! Listed here you will find all Did you Know demonstrations along with additional feature demonstrations. For the best viewing quality remember to select the HD icon located in the lower right corner of all videos.…


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Welcome to the ASIST Video Archives! Listed here you will find all Did you Know demonstrations along with additional feature demonstrations. For the best viewing quality remember to select the HD icon located in the lower right corner of all videos. Thanks for visiting the ASIST demonstration archives, if you have questions or feedback please visit Decisiv’s website at http://www.decisivconnect.com or contact the Decisiv Professional Services Team at Support@decisiv.com

 

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