Remote Utilities

  1. - When the Ask User Permission feature is active, the program displays a message to the remote user asking them to accept or reject the incoming remote connection request. This is handy when sensitive information is being viewed on the remote PC or when the remote user is typing a private message.

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  2. - The Agent is a remote module used for ad hoc remote support. It doesn't require installation and can run without administrative privileges. However, in order to connect to a remote PC, you need someone on the remote side to start the Agent first. That’s why the scope of the Agent usage is limited to attended support only. Use the Host when you need both unattended and attended support.

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  3. - The Advanced Hint Window is the window displayed when you hover your mouse cursor over the connection thumbnail for at least 2 seconds. In addition to previewing the remote screen, you can manually refresh the window, start a connection mode or set the refresh rate.

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  4. - You can independently select any color depth for remote connections. Remote Utilities performs well even at 24-bit (TrueColor) depth. In fact, 24-bit or 16-bit color depth is recommended when working either over LAN or the Internet. You can also adjust the FPS (frames per second) setting, thereby regulating CPU usage.

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  5. - The Address Book Manager is a tool that allows you to select an address book that you want to load into the Viewer. This tool is particularly useful when your connection list is large enough to justify splitting it into several address books. Address book files can be located on a local or network drive.

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Remote Utilities

Conrad Sallian

[] - Free remote desktop software for business and home use.

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