1. Mr. NC Narayanan is the Founder Chairman of SSA Business Solutions Pvt. Ltd, a management consulting & training company headquartered in Mumbai. In this video Mr. Narayanan is sharing his ideas on Voice of Customer (VOC). An important aspect of Six Sigma training, VOC is the well-defined process used to capture the feedback from the customers (internal or external) to provide them with the best in class service/product.

    For more Info : ssa-solutions.com

    # vimeo.com/110969346 Uploaded 25 Plays 0 Comments
  2. Mr. NC Narayanan is the Founder Chairman of SSA Business Solutions Pvt. Ltd, a management consulting & training company headquartered in Mumbai. In this video Mr. Narayanan is sharing his ideas on 'Vision Statement'. A vision statement is a declaration of a company's goals for the midterm or long-term future. Ranging from one line to several paragraphs, a vision statement identifies what the company would like to achieve or accomplish. A good vision statement provides the inspiration for the daily operations of a business and molds its strategic decisions.

    # vimeo.com/110972250 Uploaded 6 Plays 0 Comments

SSA Solutions - Lean Six Sigma Training and Consulting

Prateek Bhomia

SSA has pioneered the ability to design and implement company wide change management interventions, aimed at aligning strategy and its execution with the vision of the organization. ISM integrates proven methodologies like Lean, Six Sigma, Balanced Scorecard…


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SSA has pioneered the ability to design and implement company wide change management interventions, aimed at aligning strategy and its execution with the vision of the organization. ISM integrates proven methodologies like Lean, Six Sigma, Balanced Scorecard and Business Excellence models and seamlessly weaves them into a time-bound and result-focused strategy deployment model.

For more click here : ssa-solutions.com

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