Locations switching over to Infor EAM and receiving iPads may not have Wi-Fi available, or be receiving a FGA Wi-Fi access point for the Infor EAM roll out. To allow the iPads to connect to the FGA Network, the iPads have Sprint Cellular access built into them. In some cases though, the Sprint cell signal maybe weak or non-existent inside the garage itself. The Sprint Magic Box, when setup properly can find the closest Cell Relay Tower and Signal and Boost that signal inside your Garage so the iPads and send and receive data.
This is s short video on how the iPad, for locations getting Infor EAM, should come setup and configured to your location. It is geared for RMMs, Service Managers and TICs as they prepare to use Infor EAM.
This 2 part video covers the procedures of how to access ServiceLink through Daimler's Web Portal and use ServiceLink to reprogram the Entrance Door operation per FGA 1710 Campaign. If you have issues with ServiceLink not working on your Laptop, please contact Noregon Support for assistance. For procedural questions, please contact Steve Patterson at email@example.com .