1. Top Salesman Alan gets on well with his customers but has issues when it comes to selling extended warranty.
    New-starter Karen on the other hand doesn't see what his problem is.
    Is Karen being too naïve , or does Alan need to change his attitude to extended warranty?

    This is the sixth film of ten training films scripted and produced by T21 Training & Development for our clients 'retracare'

    # vimeo.com/200534188 Uploaded 208 Plays 0 Comments
  2. Karen's struggling to sell to customers and Alan, still sulking from his argument over warranty, isn't talking to her. Just how persuasive can she be?

    This is the seventh of ten training films specially produced by T21 and our partners Doubleshot for our clients "retracare"

    # vimeo.com/200534849 Uploaded 107 Plays 0 Comments
  3. Top salesman Alan misses a wide-open opportunity to sell extended warranty, right in front of his boss... and the cameras!

    # vimeo.com/200535342 Uploaded 111 Plays 0 Comments

retracare training film samples

T21 Training Plus

A trio of awesome training films produced for our clients retracare, a provider of extended warranty for electrical retailers in the UK.
We scripted and produced ten of these in total, working with our video production partners Doubleshot.
All ten films…


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A trio of awesome training films produced for our clients retracare, a provider of extended warranty for electrical retailers in the UK.
We scripted and produced ten of these in total, working with our video production partners Doubleshot.
All ten films form part of an extensive and in-depth online training platform built by T21.
The films were shot over three days at Knees Home and Electrical Superstore in Trowbridge, Wiltshire, UK.
And yes, the store was open to customers throughout that time.

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