Still confused? See below the times into this video we discuss specific topics and skip back to that section now.
What the Help Desk is used for: 0:20
What the Ticket Type Drop Down Menu is: 0:33
How to search search tickets using a custom filter: 0:51
How to see an expanded list view: 1:34
What the different columns in the list view mean: 2:10
How to read and understand the map view: 2:44
How to view closed tickets: 3:20
For further assistance, please call us toll free at 1-877-544-0761 or email us at firstname.lastname@example.org.