NFAR Telehealth Pioneers

Forty-six individuals representing 25 states attended the NFAR Summit that was held in Minneapolis, MN. Among the attendees were Wilson Washington from the Substance Abuse and Mental Health Services Agency (SAMHSA) and Center for Substance Abuse Treatment (CSAT) and Dr. Chris Fore from the Indian Health Services (IHS). This group was brought together for the purpose of sharing their experiences with implementing telehealth services in addiction treatment settings and engaging in strategic planning for NFAR.

Attendees were asked to provide insight by sharing their telehealth pioneer stories related to: factors prompting their agencies to provide services using telehealth technologies; resources needed to provide such services; effective strategies used to increase buy-in for telehealth technologies; leadership skills needed for successful implementation of telehealth services; challenges faced and solutions discovered; and changes made to agency policies based on the use of telehealth technologies. Key themes that emerged were:

- having a champion is vital
- it is necessary to obtain buy-in from both counselors and clients
- getting continuous feedback at all levels is important
- providing telehealth services decreases costs and improves client outcomes

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NFAR Telehealth Pioneers

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Forty-six individuals representing 25 states attended the NFAR Summit that was held in Minneapolis, MN. Among the attendees were Wilson Washington from the Substance Abuse and Mental Health Services Agency (SAMHSA) and Center for Substance Abuse Treatment…


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Forty-six individuals representing 25 states attended the NFAR Summit that was held in Minneapolis, MN. Among the attendees were Wilson Washington from the Substance Abuse and Mental Health Services Agency (SAMHSA) and Center for Substance Abuse Treatment (CSAT) and Dr. Chris Fore from the Indian Health Services (IHS). This group was brought together for the purpose of sharing their experiences with implementing telehealth services in addiction treatment settings and engaging in strategic planning for NFAR.

Attendees were asked to provide insight by sharing their telehealth pioneer stories related to: factors prompting their agencies to provide service using telehealth technologies; resources needed to provide such services; effective strategies used to increase buy-in for telehealth technologies; leadership skills needed for successful implementation of telehealth services; challenges faced and solutions discovered; and changes made to agency policies based on the use of telehealth technologies. Key themes that emerged were:

having a champion is vital
it is necessary to obtain buy-in from both counselors and clients
getting continuous feedback at all levels is important
providing telehealth services decreases costs and improves client outcomes

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