Techstars Business 5 years ago I've recently signed up for a Pro account and while I love the features available to both plus and pro account holders, I find the workflow exhausting, confusing, and often doesn't quite accomplish what you want. I'm going to outline some of my issues, then suggest a solution or two. Groups and channels and albums and porfolios, OH MY! Waaay too many options. It's not evident what the difference is, and it feels like you could easily make this one thing, with more robust options associated with it. For instance, I like portfolios, but I can't embed them. Like the whole point of it is just a private website? Why can't I make any album or channel into a private website? I also love how you can bulk add videos to a portfolio, but when using albums or channels, you have to add videos one at a time. This is extremely burdensome! Albums are great b/c I can password protect them. But the videos inside them can be public, which completely defeats the purpose of password protecting an album when you can reach the individual videos without a password. Channels could be cool, but no password protection features. The only real advantage I see to channels is you can have a moderator. I'm not sure I see the point of why this has to be it's own unique thing. I don't see a way to have a typical TV-type organization system, like a 'channel' with multiple 'series' on it. Also, as a pro user, we have multiple people that should be uploading videos, but right now I have no way of giving them collaborative access to something (album, channel, portfolio, whatever). I should be able to give certain people the ability to upload and administer a set of videos. SO - here is my suggestion: Create only ONE type of video set, call it a channel or playlist or whatever. Within that set, give people more control. - embed? Great! here's the embed code. Don't make me search on 3 pages to find it. Should be right in the settings area. - Password protect it? Great! All videos underneath it inherit that password (read: WITHOUT backdoor access unless specifically overridden) instead of me clicking each and every video and adding a password. - Want to create a custom website around it? Great! Pick one of these themes or use your own CSS. - Collaborate? Great! Let the following people do the following things to this set of videos (upload, download, change order, admin whole set, whatever). - add videos to a set? EASY! Once in the set, just select the videos you want to add. Just like you do in the portfolio set, instead of adding each and every video like you do now for albums, channels, etc. You guys keep adding features, which is wonderful, but you did it piecemeal instead of considering the entire user experience, which is extremely cumbersome if you're a pro user (or any user really). If you're uploading onsey twosey type stuff, fine. But not if you have tons of videos. My 2 cents, love the product, would love to see the workflow improve.