i Don’t panic! Our Help Forum hours are 10AM–6PM US Eastern Time, Monday to Friday. We’ll answer you as soon as possible.
Topics   Posts Updated
Paul Sanchez We have converted this video and it will be ready to watch (not so) soon! locked 4
Mark Staff
Billy Martin Why I have a 500 MB limit when I am a PLUS member?? locked 2
Soxiam Alum
Damian Finn Havent received Lost Password email locked 6
Sam Morrill Staff
Jay Crihfield center embedded player in wordpress blog? locked 2
Soxiam Alum
Diana Lacroix Sharing new video in a shared album locked 4
Diana Lacroix
Josh Neufeld Privacy without password locked 5
Mark Staff
chichard41 Post screenshot to Flickr locked 4
Soxiam Alum
M G not sharing
by M G
locked 2
Soxiam Alum
Aviva Rahmani Can the vimeo icon be removed from my videos? locked 9
Mark Staff
NCC Removing Video Credits from Uploaded video
by NCC
locked 2
Mark Staff
Kaido Pajumaa I need a PDF receipt for membership locked 2
Soxiam Alum
fjellfras facebook connection error locked 2
fjellfras Plus
UBA Black line on embedded video edges with new embed script
by UBA
locked 4
Soxiam Alum
Freelance Films Copyright question locked 3
Daniel Hayek Alum
Brightidea Extra black space on my video locked 2
Mark Staff
Dave Kaufman Non-profit Live Stream + Vimeo as Archive? locked 11
Mark Staff
Kahlweiss Digitalvideoproduktion Cannot scale embedded Video locked 2
Soxiam Alum
Overdrive (Design Limited) Video title not wrapping when embedded. locked 1
Overdrive (Design Limited)
The Other Side Of The Brain Pause & Play button blinking in embedded video locked 13
Superfilmer Support for german speaking people locked 4
Mark Staff


Forum Rules

  1. Be nice

    Even if you disagree with someone, keep it civil.

  2. Stay on topic

    If it’s not relevant, leave it out or start a new thread.

  3. Don’t Spam

    Re-re-re-re-posts drive us crazy.

  4. Respect the Staff

    We were members once, just like you.

+ Learn more

Our Support Team

  • Matt Matt
  • Mark Mark
  • Derek Derek
  • Tommy Tommy
  • Darnell Darnell
  • Tate Tate
  • Rebecca Rebecca
  • Zena Zena
  • Mikey Mikey

We’re here to help 10AM to 6PM US Eastern Time, Monday to Friday.