Brasil Completo

Brasil Completo PRO

Please, I´ts my first upload on Vimeo, and the video was uploaded right, but I´m trying to see it and nothing... I tryed with Firefoz, IE9 and my iPad3... I just can´t see the video. Stays in 00:00.

Can you help me please?

Alexander

Link: vimeo.com/69425000

Darnell Witt

Darnell Witt Staff

Hi Alexander, I just tried playing the video on Firefox and Chrome and didn't experience any problems.

You're pressing the play button and the video is not advancing? What happens if you click at a different point in the timeline?

Can you try switching to Google Chrome and then switching to the HTML5 player? The link is underneath the player. Once you click it, the page will reload and you'll need to refresh it one more time for the change to stick.

Let us know if you're seeing the issue in one version of the player or both.

Brasil Completo

Brasil Completo PRO

Hi, Darnell, I saw the problem.

I did a PING command in player.vimeo.com and I received a DNS error. Probably this problem was affected all users. Today is working normally. Thanks your support.

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