Graeme Mackay

Graeme Mackay Plus

Every time I upgrade to Vimeo Plus I always get charged extra for 'Non-sterling transaction fee'. I am guessing this is because I am in the UK and Vimeo is US based however I think this is something you need to sort out. Vimeo is aimed at a worldwide audience after all so why don't you accommodate for all worldwide credit card types at no extra cost? It's not exactly fair that International users have to get charged more.

Zena Hirsch

Zena Hirsch Staff

Hi Graeme, someone will respond to this inquiry on Monday. Thanks for your patience.

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