Justin Brown

Justin Brown Plus

I am a plus member and I am trying to take a 1080p source upload and use the upgrade option inside video file section to convert to 1080 but that option is greyed out. What can I do to fix this? Thanks for any help

Calamity Studio

Calamity Studio PRO

I'm also a plus and an uploaded 1080p video is only offering 720p. I would like to know when this will be resolved.

Shutter Count

Shutter Count Plus

Same issue here. I can't upgrade my latest video to 1080P (under video file) as it is grayed out.

Kim Taylor

Kim Taylor Plus

Me too. I uploaded a 1080p video, and upgrade button is greyed out. This option was actually available yesterday but for some reason it is unavailable now. Please help Vimeo!


operatique Plus

They come in at work at 10h00 am EST, they'll prolly look into it them :)

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