Dobbsie

Dobbsie

im having troubles viewing mp4 files , please help

johnbmx4christ

johnbmx4christ

.i was too so i uninstaled quicktime and went and got the new version.i am on pc.and now they work.

Dobbsie

Dobbsie

oh, i d/led the new version of QT on pc and it seemed to have taken it off. it was working berfore i installed it

Chris Collins

Chris Collins

dobbsie, if you could download the file in question, it could help us help you. Try playing the mp4 in quicktime and tell us what error you get. A simple fix that has worked on occasion for me is to rename the .mp4 to .mov (not guaranteed by any means). But like jakob said, mp4 and m4v can be quite problematic.

Dobbsie

Dobbsie

thanks, i'll try that

nathan gilliss

nathan gilliss

I cannot upload an .mp4. I've tried a few times now, and each time it seems to go through vimeo's system just fine, but the playback through the website is a garbage pile of grey streaks. Any pointers?

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