Tommy Penner

Tommy Penner Staff

If your embedded video is missing the fullscreen button in the Player, your embed code is likely missing these three required fullscreen attributes: webkitallowfullscreen mozallowfullscreen allowfullscreen

Our embed code includes these attributes by default, but if you have modified the embed code, or used another service to generate the embed code, it's possible these attributes are missing. An example of how the Vimeo embed code should appear is shown in the code block below.

NOTE: If the Vimeo iframe embed code is placed within another iframe, that parent iframe must also include the same fullscreen attributes.

Once these fullscreen attributes are included, the Player will display the fullscreen button again.

<iframe src="https://player.vimeo.com/video/137003356" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
Todd Webb

Todd Webb

I'm embedding one of my Vimeo videos into one of my pages which is then embedded in an iframe inside another site. The issue I'm having is that the fullscreen function doesn't work.

And here are some of the errors I'm getting in the console when I click on the fullscreen button in the video player.

'HTMLVideoElement.webkitSupportsFullscreen' is deprecated. Its value is true if the video is loaded.
player.js:21

'HTMLVideoElement.webkitEnterFullscreen()' is deprecated. Please use 'Element.requestFullscreen()' instead.
player.js:21

requestFullscreen() is deprecated on insecure origins, and support will be removed in the future. You should consider switching your application to a secure origin, such as HTTPS. See goo.gl/rStTGz

These errors seem to be coming from Vimeo's player.js

f.vimeocdn.com/p/2.9.10/js/player.js

What's going on and how can I correct this? Thanks.

<iframe id="video_player" class="video_player" src="https://player.vimeo.com/video/141295478" width="100%" height="100%" frameborder="0" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen="">
        </iframe>
Meghan Oretsky

Meghan Oretsky Staff

Hi Todd, Would it be possible for you to link us to the site where your video is embedded? Thanks!

Todd Webb

Todd Webb

Unfortunately, no. It's behind a pay wall. But the site is included below if you'd like to just get a general overview of the wordpress setup.

Link: natqc.com

Riley Hooper

Riley Hooper Alum

Hi Todd, we're going to need access to the exact page where the video is embedded in order to offer you further assistance.

Todd Webb

Todd Webb

Ok, I got the go ahead to give you access. Can you send me an email so the login information can remain private? Thanks.

Os lectures 2

Os lectures 2 PRO

Hi.

Same problem, Sometimes fullscreen works and sometimes not.
I got quite a few complaints from my audiance. I told them to zoom in, but it's a temporary solution.

Everblue

Everblue PRO

Same here, customers have notified us of issues with the 'fullscreen' button not working. We've identified that on Chrome is absolutely won't work, but the other browsers seem to be hit or miss. Our link is also behind a paid site, I'd be happy to give someone at Vimeo access to it, if it helps identify the issue.

Riley Hooper

Riley Hooper Alum

Ok great, we'd love to see the link. Because your inquiry involves private or sensitive information, I’d like to move this discussion to email. Please hang tight - one of our support specialists will be in touch shortly. (We’ll use the primary email address associated with this Vimeo account.) 

James Dubendorf

James Dubendorf PRO

I'm having an identical issue, and my links are restricted as well (in a learning management system). They were working as of my last test, which was early or middle of last week.

Thanks,
James

Trading

Trading PRO

Here is the problem and I suspect many other users have the same setup. We have a members area too that is behind a pay wall. And we load up the video from within another window. When we do this (which uses to work until a day or two ago ... ) the full screen breaks. If we load up the player in it's OWN window the full screen works.

Clearly something has changed in the last day or two to effect this and i imagine it's for people who embed video within other windows.

Appreciate an update.

Anton Suslov

Anton Suslov

add "allowfullscreen" attr to all parent iframes of the player to fix

Sciere Vídeos

Sciere Vídeos PRO

Hi, any update on this? We currently have many many users that are not able to view videos. The workaround of adding allowfullscreen to all instances is enormous. We need a quick fix. How about pointing to a different version of the javascript file?
Thanks in advance

Prosper U

Prosper U PRO

We are having the same issue. Our videos will not play in full screen on Chrome - the option is there but the video will not go full screen.

In Internet Explorer the option to go full screen isn't there.

Firefox is working for us.

Our videos are secured via a login. Please let me know if you need this information and I can get you access to our videos.

Thanks.

Ahora Si Paso

Ahora Si Paso

We are having the same issue. Yesterday I sent an email with all access to my site. I have no answer yet. Please, We need a quick fix.

Thanks.

Laurel Mellin

Laurel Mellin PRO

same issue. just on Chrome.

Link: ebtconnect.net/tour

<iframe src="https://player.vimeo.com/video/136345841" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
TeamFloral

TeamFloral PRO

Same issue - and our member/viewers are getting VERY upset. Please - we need a fix....quickly!
Thank you!

TeamFloral

TeamFloral PRO

Could you please email us and let us know what is going on......or post a solution here ASAP. Thank you ~

Mark

Mark Staff

We're working on it. That's all the information we have right now, sorry.

Mark

Mark Staff

Please try using our embed code as given and see if the issue persists. I can see our embed has been changed.

Kindea Labs

Kindea Labs PRO

Mark, I re-inserted the embed code (changed the width and height) but the problem still persists. Do you have Chrome? Can you please test the videos on my page: kindealabs.com Please advise. Thanks

Mark

Mark Staff

Your CMS is altering our embed code. No where on that page is our stock embed code as given, every one of them have been changed.

Mark

Mark Staff

This is the code, as it appears on your website. This is not what we provide. Some kind of widget is being used and this is breaking it.

<iframe title="Embed gadget" width="560" height="315" scrolling="no" frameborder="0" id="2128858969" name="2128858969" allowtransparency="true" class="igm" src="//jujo00obo2o234ungd3t8qjfcjrs3o6k-a-sites-opensocial.googleusercontent.com/gadgets/ifr?url=http://www.gstatic.com/sites-gadgets/embed/embed.xml&amp;container=enterprise&amp;view=home&amp;lang=en&amp;country=ALL&amp;sanitize=0&amp;v=b6b44a81eb247b44&amp;libs=core:setprefs&amp;mid=89&amp;parent=http://www.kindealabs.com/#up_embed_snippet=%3Ciframe+src%3D%22//player.vimeo.com/video/134020994%22+width%3D%22560%22+height%3D%22315%22+frameborder%3D%220%22+webkitallowfullscreen+mozallowfullscreen+allowfullscreen%3E%3C/iframe%3E&amp;st=e%3DAIHE3cA8m%252FJu%252FP1GwwtL8IlpekU0AAXlcY2Z6Kw2vEWHES2pVnqmwoeEODMmZmg7SGIFU9Eox1xOk0nNEcEdQQnH5yRVR01hwiZ%252Fnbr16%252F16qIOuG9W5OAp90wP9HT1tkQcmi506ztBE%26c%3Denterprise&amp;rpctoken=2884802663281425098"></iframe>
Mark

Mark Staff

You are missing the fullscreen attributes in the embed code. Please inset the embed code exactly as it is given without altering it.

Kindea Labs

Kindea Labs PRO

Mark, yes, we use Google Sites, and I think they are altering the code. Damn. I realize this is not your problem, but is there anything else you can suggest?

Mark

Mark Staff

I'll check with a developer and see

TeamFloral

TeamFloral PRO

Are we getting close to a solution to fixing the full screen option for embedded videos?
Our members are still frustrated.
Thank you -

Mark

Mark Staff

Can you please post a link to your embed issue so we can take a look? First make sure the fullscreen attributes are in your embed code.

Amber Brocato

Amber Brocato

heeeeey just kidding, I missed the note about adding allowfullscreen to all the iframes.. Thanks anyway, all is well!

Perfecto Mobile

Perfecto Mobile PRO

Hi All.

I am having the same issue. My embed code does include allowfullscreen .
In IE -- it works fine.
In Chrome -- the 'full size' icon is there - but does not respond when clicked.
in Firefox - the 'full size' icon is missing - so you can't do anything at all.

Any suggestions? I too use these videos in an LMS environment and have over 50 lessons that would need to be modified and republished, which is not a possibility.

Any update?

We don't want users to open another window (outside of the course) to view the video.
Your help is greatly appreciated.

Thanks!

Haley Fine

Haley Fine Staff

Can you please post a link to your embed issue so we can take a look?

Andrew Ramos

Andrew Ramos Plus

I am also gettin the same issue with a site that I use regularly and videos from here is very important to show in full screen. I have copy pasted the embed code provided but when i check the code again via the websites html editor to see if it has saved; It seems to have been changed automatically to something else like this;

iframe width="589" height="330" src="player.vimeo.com/video/144862774"; frameborder="0"

which is missing all the extra code from the original

How do i go around this issue? Many thanks

Amy Horton

Amy Horton Staff

Hi there! Unfortunately, it sounds like your website's HTML editor is automatically altering the code on your end, which we have no control over. I'd recommend reaching out to a web developer for further assistance regarding this matter.

VoiceActing, LLC

VoiceActing, LLC PRO

I have the same issue. Videos are NOT protected and all play full screen in Firefox and IE, but NOT in Chrome. The "allowfullscreen" attribute is in the code. Up to recently, the fullscreen icon did work, which makes me think this is a Chrome issue.

An interesting discovery: Many of my sites are subdomains of my primary URL. Connecting to a subdomain site via its URL [Domain.com] (which is a re-direct to the subdomain location) my Vimeo videos will NOT play full screen. However, using the full path to the subdomain (ie Domain.com/subdomain or Subdomain.Domain.com) the Vimeo full screen icon WILL work. Not sure why this would make a difference in Chrome, but it appears to.

Not a useful fix, but it might be of some value to those troubleshooting this problem.

See:
commercialclinic.com (not working)
voiceacting.com/commercialclinic (will work)

Amy Horton

Amy Horton Staff

We’d like to do some in-depth troubleshooting with you to see if we can get to the bottom of this. I’m going to move this conversation to email and assign your case to a technical support specialist. Please hang tight – we’ll be in touch soon. (We’ll use the primary email address associated with your Vimeo account.)

ABC Learning

ABC Learning PRO

Hi there,
Same issue. Until today, it was only happening with Chrome and the icon was there but didn't work.
Since today, it is happening in both Chrome and IE.
Embed code includes the allowfullscreen attribute.
The full screen icon doesn't even appear now for both browsers.
Could someone please give us some indication on when is this going to be resolved?
The site has been working for months and the embed codes haven't changed, so it's obviously coming from your end.

Mark

Mark Staff

Link us to where you're embedding it please.

VDTT

VDTT PRO

Hello there,

we have the same issue.
For some customers the full-screen mode works. For other customers the full-screen mode is not working.
The problem has nothing to do with the browser.
There are complaining more and more clients.
Since 3 weeks we have the problem.
What can we do?

Mark

Mark Staff

Link us to where you're embedding it please.

Rockstar

Rockstar PRO

I have Embedded hundreds of Vimeo videos onto a new site. The Full Screen mode has suddenly disappeared and been replaced by a V which links to Vimeo. I want people to open the videos in the site ( full screen) and not go out to vimeo. It a membership site so I will need to add a member to see the problem

Mark

Mark Staff

Link us to where you're embedding it please.

Rockstar

Rockstar PRO

Hi Mark- it's a members only site so I will need to join you as a member and point you to an example. I just need an email address for you and I can set you up.

VDTT

VDTT PRO

Hi Mark.. We have a member only site too.. please give me an e-mail adress too..
thx

Adam Sentz

Adam Sentz

We have customers reporting the exact same issue with their Vimeo embeds. I've tried everything I can think of to get it working on our end including directly injecting the embed code into the database, but the #player div still has the .no-fullscreen-support class which causes the .fullscreen button to be hidden because of this CSS rule:

.player.no-fullscreen-support .fullscreen {
display: none !important;
}

Something seems wrong with the embed code's ability to detect fullscreen support.

Tommy Penner

Tommy Penner Staff

Can you provide an example so we can investigate? What browsers are you testing with?

Adam Sentz

Adam Sentz

It's not trivial to set up an example for you to test. It seems likely that some change made a few weeks ago is causing false positives in the embed code no-fullscreen-support detection script. Customers report that videos where fullscreen buttons used to show no longer show. We haven't changed anything, the content hasn't changed, and nothing is missing from the embed code.

If it helps the embeds are inside an iframe where users can add/edit HTML content in a https web application. I have tested in current versions of Chrome, Safari and Firefox in OS X 10.11.

Tommy Penner

Tommy Penner Staff

Does the parent iframe have the same fullscreen attributes as the embed player? If not, add those to the iframe; this should re-enable fullscreen support.

allowfullscreen mozallowfullscreen webkitallowfullscreen
Bayyinah TV

Bayyinah TV PRO

Vimeo Staff: A lot of people (including us) are having the same issue, and our viewers are getting upset. It looks like you've helped a few people out of this issue, can you provide general guidelines here on possible resolutions? If we try these possible solutions and still have issues, we can contact you after that. Obviously, this is urgent for all of us.

Rebecca Tharp

Rebecca Tharp Staff

If you have an example to link us to, that'd be great. If your site is private, feel free to email us for a more private conversation at vimeo.com/help/contact.

Otherwise, please see my coworker Tommy's response above-- you need to check and make sure the parent iframe has the same fullscreen attributes as the embed player.

UniHB

UniHB PRO

I have the same problem and incorporated into a scorm Articulate via the LMS.

Rebecca Tharp

Rebecca Tharp Staff

If you have an example to link us to, that'd be great. If your site is private, feel free to email us for a more private conversation at vimeo.com/help/contact.

Otherwise, please see my coworker Tommy's response above-- you need to check and make sure the parent iframe has the same fullscreen attributes as the embed player.

Retail Operations

Retail Operations Plus

Hi. We are having the same problem within a Moodle LMS. I cannot send you a link to the page in question. I read Tommy's response above and that is so out of my league. Thoughts? ETA on a possible solution?

ROXANE SAS

ROXANE SAS Plus

VALPO* from ROXANE SAS on Vimeo.

<iframe src="https://player.vimeo.com/video/145106219?title=0&byline=0&portrait=0" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe> <p>VALPO* from <a href="https://vimeo.com/user41594749">ROXANE SAS</a> on <a href="https://vimeo.com">Vimeo</a>.</p>
Tommy Penner

Tommy Penner Staff

Take a look at the embed code on your page - it's missing the fullscreen attributes (which are present in the embed code you pasted here).

allowfullscreen mozallowfullscreen webkitallowfullscreen
ROXANE SAS

ROXANE SAS Plus

Dear Tommy
Thanks for the answer.

I don't understand why you said "Take a look at the embed code on your page - it's missing the fullscreen attributes" ?
I can see the fullscreen attributes on the third line of the embed code !!!

ROXANE SAS

ROXANE SAS Plus

Dear Tommy.

Ok i understand. But why it's different now?
We heaven't change anything !!!!
No problem with Internet Explorer. Only with firefox, chrome and safari

Loïc

Loïc

Hi, my fullscreen isn't working on vimeo. The video won't resize. Not an embeded video elsewhere but on the vimeo itself and it only does so when i go to the page of the video. On my video feed it resizes, just not on the video page. This started with your display update I think.

I've put a link with images.
we.tl/S1xx1jz5ez

I hope this is useful for you guys

Mark

Mark Staff

Click the button in between the full screen and HD button and tell me if that does anything for you.

Loïc

Loïc

it resizes but not to the page

i don't want to take much of your time, i just thought it might help you guys to know what is happening with your update

Link: we.tl/SSoB6ZSkh6

Tommy Penner

Tommy Penner Staff

We’d like to do some in-depth troubleshooting with you to see if we can get to the bottom of this. I’m going to move this conversation to email and assign your case to a technical support specialist. Please hang tight – we’ll be in touch soon. (We’ll use the primary email address associated with your Vimeo account.) 

Jon Diller

Jon Diller

Hi Mark - I'm still waiting on a reply on my support email. All my video embeds are still not playing on iPhone and Android since yesterday. The video image loads but when you click play it goes black. Is this a general issue or specific to my apps and the uicontroller I used? This client is a vimeo pro account and asking me what's going on. Please help!

Link: itunes.apple.com/us/app/twin-lakes-church/id1011249806?ls=1&mt=8

Zak

Zak

In Chrome when I try to go fullscreen I get the following error messages:

'HTMLVideoElement.webkitEnterFullscreen()' is deprecated. Please use 'Element.requestFullscreen()' instead.
player.js:9

requestFullscreen() is deprecated on insecure origins, and support will be removed in the future. You should consider switching your application to a secure origin, such as HTTPS. See goo.gl/rStTGz for more details.
player.js:9

'HTMLVideoElement.webkitDisplayingFullscreen' is deprecated. Please use the 'fullscreenchange' event instead.

Zak

Zak

Sorry. OS X Chrome Desktop

Tommy Penner

Tommy Penner Staff

Can you link to the page where your video is embedded so we can take a look? Thanks.

Zak

Zak

It's not my site, but I have filed a bug report with them. Any of the listed videos are having the same problem :

xtupleuniversity.com/videos-by-taxonomy?term_node_tid_depth=All

Now one caveat, in order to show full screen tools I had to use developer tools to tweak the html. (I'm working on a userscript that will fix that for all pages)

Also fullscreen used to work on Safari but now it's not.

Tommy Penner

Tommy Penner Staff

It's the same issue on their end that other users have reported - they need to add the fullscreen attributes back into the embed code.

allowfullscreen mozallowfullscreen webkitallowfullscreen
Steve Rowell

Steve Rowell PRO

Same problem on my site. I noticed it a few weeks ago. Not sure when. I didn't make any changes to my preset settings on Vimeo that I'm aware of. Fullscreen icon is gone in all embedded video on my site. Here's one example. Simple iplayer embed using (the venerable but good) Indexhibit.

Link: steverowell.com/index.php/current/parallelograms/

Tommy Penner

Tommy Penner Staff

Your embed code is missing the fullscreen attributes: allowfullscreen mozallowfullscreen webkitallowfullscreen

Make sure you do not remove them from your embed code; your embed code should look something like this:

<iframe src="http://player.vimeo.com/video/141765406" width="1280" height="720" frameborder="0" allowfullscreen mozallowfullscreen webkitallowfullscreen></iframe>
Steve Rowell

Steve Rowell PRO

Thanks Tommy! Not sure why indexhibit code isn't including that. I'll manually insert iframes from now on.

LINAK

LINAK PRO

My fullscreen button is gone when I play the video embedded in a pop up window.
If not in the pop up - the fullscreen button is back.
Why?

LINAK

LINAK PRO

Hi there, the problem seems to be because the video is shown in a pop-up window. I have the same problem with Youtube vids. I'm not sure why.. ? Security issue?
- See link below.
BR Frank

Link: linak.com/medline-careline/

VDTT

VDTT PRO

what have you change 4 weeks ago??????????

VDTT

VDTT PRO

Our iframe is right and we heavn't change anything!!!!

VDTT

VDTT PRO

I've send it allready. And Andy W. ask me the same question like you. I send hin the link.. And i just didn't get any answer. And further more I found an other big big Bug in your system.
I can make the hidden Videos available for other people which are only accessible behind a payment page.
And that is the worst news for an operator of a payment page.

Tommy Penner

Tommy Penner Staff

Please continue your conversation with Andy over email, you'll be hearing back from us shortly!

VDTT

VDTT PRO

this is not funny.. what is shortly for you?
we have more vimeo accounts with more than 1500 videos.
we have many clients. Noone can use the fullscreen butten.
Please answer.. what have you change 4 weeks ago? We heavn't change anything!

Mark

Mark Staff

We are working as quickly as we can.

Chaz Haskins

Chaz Haskins

Just wanted to chime in here this isn't solely a vimeo problem as I use videogular a angularjs plugin and recently I started having the same issue I suspect the allowfullscreen method has changed depending on your browser example Firefox still displays fullscreen while Chrome and Safari doesn't haven't tried in IE or Micrsoft Edge.

VDTT

VDTT PRO

lol we heavn't change anything!!!!
And many other people heavn't change anything too!!!

ROXANE SAS

ROXANE SAS Plus

I confirm. We heaven't change anything !!!!
No problem with Internet Explorer. Only with firefox, chrome and safari

Training

Training PRO

I'll jump on the bandwagon. I'm having the same exact issues here and still waiting for a response from Vimeo via email. I've tried all three main browsers and all have the same result. No fullscreen button, even though I'm using the proper embedding code.

Training

Training PRO

No, because these courses are on a private university. I have emailed Vimeo and Nicole forwarded it on to a specialist. Still awaiting a response from someone.

Tommy Penner

Tommy Penner Staff

Please continue your conversation over email, you'll be hearing back from us shortly!

Training

Training PRO

Hi Tommy, it was sent to a specialist yesterday. How long do you think it might take?

Tommy Penner

Tommy Penner Staff

You'll hear back from us soon. Note that the only way for us to troubleshoot your issue is to take a look at the page ourselves - code snippets taken out of context aren't as helpful to us.

Championship Systems

Championship Systems PRO

Tommy,

I have hundreds of videos embedded over multiple sites that have always had full screen capability until recently.... 1st of all, what changed?
And 2nd...are you implying that I need to go back and change every embed code manually?

Tommy Penner

Tommy Penner Staff

If the fullscreen attributes were missing, the fullscreen button didn't work at all. We made a change so that the button is hidden if those attributes are not present; no sense in showing a button that does not work.

If you put the embed in manually, then yes you'll need to add those attributes back in manually. If your CMS is generating embeds without the fullscreen attributes, you'll need to contact the developer of your CMS to ensure that they're generating proper Vimeo embeds.

Training

Training PRO

A lot of my videos were put in as Web Objects, without the full embed code, but the fullscreen button was always there and it always worked.
However, even when I went back now to add the full embed code with fullscreen coding, the button still isn't there.

Tommy Penner

Tommy Penner Staff

Without looking at the page ourselves it's very difficult to troubleshoot. You'll hear back from us via email soon. Note that the only way for us to troubleshoot your issue is to take a look at the page ourselves - code snippets taken out of context aren't as helpful to us.

Tommy Penner

Tommy Penner Staff

Your embed code is missing the fullscreen attributes described at the top of this forum post.

ZaranTech

ZaranTech PRO

Hi Louie
We have raised the issue about full screen option not available about 15 days ago, you told somebody will get in touch soon, its been 12 hours now there is no message from you guyz.....

Can you please share your contact number..

Mark

Mark Staff

Chris followed up with you 3 days ago and you never responded to his email. Please check your spam folder.

Yoan

Yoan Plus

Hi all. I have discover this problem yesterday. I have a private blog on the plateform Ning.com for my family where I put embedded video (in hiddend mode on vimeo). With the new vimeo code my ning blog don't want to use "webkitallowfullscreen mozallowfullscreen allowfullscreen" and finaly the code is juste : . You can contact me if you want verify my blog of something else. I want a solution to see movies in fullscreen.

Yoan

Yoan Plus

Currently the only solution for me is to use old embedded code. In this case it's possible to use full screen mode. Maybe ning.com don't support the new vimeo code.

Mark

Mark Staff

This unfortunately is not an issue on our end, i'd suggest contacting Ning and tell them not to break our embed code.

John Treffer

John Treffer Plus

I got complaints today that my fullscreen functionality is not working anymore and they are right. I didn't change anything to my site, so did something change at vimeo?
Can you guys help me to get this fixed?

Kind regards, John

Link: treffer.tv/

Mark

Mark Staff

It looks like our embed code has been altered, can you please try pasting it as-is and let us know if the issue persists?

John Treffer

John Treffer Plus

It doesn't put the whole code, it seems to transform it in a link. Can I email it or send it in an other way?
It is also possible to look at treffer.tv it is the same story for all videos.

Mark

Mark Staff

I can see the source code of your site just fine, and embed code is different from the one that we provide. Again, please try switching it out for our unaltered code and let me know if there's any change.

John Treffer

John Treffer Plus

I'm a filmmaker not a programmer. I hired someone to build my site and it was working fine with Vimeo and the wordpress backend. Untill something changed and if I read this page it seems to be a Vimeo update that broke the full screen functionality of my website. I will check with my web programmer weather it is possible to update the site easily.

Training

Training PRO

We are still having this issue and no one has reached out to me via email after my email was forwarded to a specialist. I have tried several times to use the embed coding provided by Vimeo with the same result. I now have to consider hosting my videos elsewhere because my users are finding them useless without the fullscreen option.
Vimeo clearly changed something in their coding and its affecting everyone. Please just admit that it's on your end and you're able to get it resolved. This is going to take me several days to fix all of our videos.

Mark

Mark Staff

Please see Tommy's note at the very top of this thread

mindblender3d.com

mindblender3d.com Plus

Yes, I saw Tommy's reply -- my site is on the google.site and same problem. I have all three of Tommy's attributes and the problem still persists. Then I try to change the code -- and the issue still pops up. I agree with everyone that this is very frustrating. It shows on iOS devices. The play bar doesn't even show up on the androids. But the main issue is the fullscreen option is not available. Doesn't seem to matter if it's on google chrome or safari.

Mark

Mark Staff

Google sites strips out those attributes. You'd need to contact their developers about it so that they no longer strip those out. They are needed for the player to work.

Training

Training PRO

It appears that Vimeo's "you'll hear back from us soon" could mean several weeks. lol. Time to start looking for other solutions.

Tommy Penner

Tommy Penner Staff

One of our technical specialists, who work directly with our development team, will be contacting you shortly.

Training

Training PRO

Tommy Penner, please stop with the automated responses. No one has contacted me and it seems that they are not contacting anyone else either.

Cor Bakker

Cor Bakker PRO

We are having the same problems here with the fullscreen option (also behind a paid wall). Another problem is that some video's will not be played well with an Android tablet (old or newer ones). They video seems to start (the first screen) but then do not load or can be played. We don't have these problems with IOS. Could you let us know what to do?
It's really frustrating

mindblender3d.com

mindblender3d.com Plus

We do not have the problem on our main site. It seems to just affect work we have on google sites.

Mark

Mark Staff

Google sites strips out those attributes. You'd need to contact their developers about it so that they no longer strip those out. They are needed for the player to work.

ZaranTech

ZaranTech PRO

No Proper response from the Vimeo team. They are not helping us to resolve the issue.

Mark

Mark Staff

This is not a Vimeo issue. Sorry! This is an issue with your CMS.

ZaranTech

ZaranTech PRO

It's not problem with our CMS.It's problem with your API's which are Deprecated.
Go to check that the API's provided by you are Deprecated which is effecting Full Screen developer.mozilla.org/en/docs/Web/HTML/Element/iframe
Because of this, the fullscreen option with Vimeo isn't working. Once you use Standardized API's this will be fixed. Please work on that ASAP
'mozallowfullscreen' 'webkitallowfullscreen'

Juan Nacht

Juan Nacht Plus

I´m having the same problem. The full screen button disappeared from all my videos wich were embebbed in my web page. I didn't change anything to my site. When I paste again the code, i can see that the part with "webkitallowfullscreen mozallowfullscreen allowfullscreen" is deleted afterwards.
My page is a virtual platform for workshops and did´t give me any problem.
Please contact me for the some solution.

Mark

Mark Staff

You'd need to contact your CMS and make them aware of the issue so they can stop stripping out important attributes from our embed code.

Training

Training PRO

So here is a response from Vimeo from another forum.

1. In the past, fallback options in the browser allowed some version of fullscreen to operate even when within frames.

2. Within the last few weeks, updates to major browsers removed these fallback options. This caused the fullscreen button to fail when clicked. Vimeo videos would no longer enter fullscreen if they were placed within frames.

3. Because the button wouldn’t work anyway, in the last few days our developers have now removed the fullscreen button from any players that are embedded within frames. To confirm, the button would have been broken even if displayed. So, whether the button was there or not, your viewers would not be able to enter fullscreen.

Training

Training PRO

It appears that Vimeo might not be able to fix this since it's a browser issue.

ZaranTech

ZaranTech PRO

It's not Browser issue it's because of the Deprecated API's used in Vimeo. If Vimeo provides Standardized API's then this can be fixed. Developers from Vimeo should work on this to fix the issue. Please do this as early as possible. Also I request Vimeo support team to reply for our emails

Tommy Penner

Tommy Penner Staff

webkitallowfullscreen and mozallowfullscreen are included in the iframe embed code for compatibility with legacy browsers and browsers that have not been updated to their latest versions. If you're using an up-to-date browser, allowfullscreen is detected, and the legacy attributes are safely ignored.

Sperry - Wren

Sperry - Wren Plus

Tommy, the solution up top does not work, so pull it down. Why leave it there? I'm likely one the least qualified to venture an opinion here, but it seems odd that all the major browsers would upgrade at once. If this is a widespread problem, then it needs to be sourced and fixed. Has anyone been successful?

Tommy Penner

Tommy Penner Staff

Can you link to your page where the fullscreen button isn't showing up?

It's not so much that all major browsers updated at once, rather they have all been updating incrementally over the past few months, breaking the fullscreen button. The "all at once" part is because we changed the Player to not show the fullscreen button when we know it's not going to work.

Sperry - Wren

Sperry - Wren Plus

Will do. It was created in JustinMind, a prototyping application so I will need to get to this some time this evening. Thanks for looking in on it.

David Alexandersson

David Alexandersson

Hi,
I am unable to add the fullscreen option to my video. At first it worked just fine, but after a few days the option for fullscreen disappeared. The video is not embedded. It's a Wordpress site with the option to add a Vimeo video through "fusion builder".

View screenshot of Wordpress back panel here:
desoriumentertainment.com/wp-content/uploads/2015/11/Screen-Shot-2015-11-18-at-11.25.53-PM.png

Link: desoriumentertainment.com/

<iframe src="https://player.vimeo.com/video/142857302?title=0&byline=0&portrait=0" width="800" height="450" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>
Mark

Mark Staff

That "fusion builder" has stripped out the fullscreen attributes. I'd suggest contacting whomever developed it and make them aware that it's breaking the embeds.

Autonomy

Autonomy PRO

Can anyone clarify where this problem lies? So far Vimeo are saying it's nothing to do with them, others are blaming Vimeo API's etc. It would be really good to clarify what needs to be done to put this right. I have probably 10+ vimeo pro accounts all relying heavily on video embedding and now all of them won't display the fullscreen button through Articulate Storyline. They are adamant this is a Vimeo issue and say they have already contacted with relevant proof of this?

jgrenier.articulatetest.com/Forums/full-screen-video-button/iframe.mp4

Further clarification on this matter would be greatly appreciated.

Autonomy

Autonomy PRO

But isn't this an issue with the parent/child iframes where this code is being ignored once the parent is holding it? At the minute if i look at the html file articulate generates on export it has all of this included (the embed code you are referring too) so i'm still not sure why this is being ignored?

Tommy Penner

Tommy Penner Staff

If you put the Vimeo embed code within an iframe, the parent iframe must also have the same fullscreen attributes to allow any of the iframe's contents to go fullscreen. If the parent iframe does not have those attributes, the Player will not display the fullscreen button because the button would not work.

This appears to be what is happening with the embed on your site, see my screenshot below.

Link: devi.vimeocdn.com/tommy-penner/hvt1

Autonomy

Autonomy PRO

Hi Tommy, thanks for the update and link to the screenshot. So to be clear, is this something that needs to be rectified with Articulate Storyline support? Just seems weird this is happening for more than just people with my problem using this software? Are you suggesting that the Articulate export isn't generating the code it needs for the parent iframe? either way, i still don't understand why this has gone from something that worked brilliantly to not at all?

Tommy Penner

Tommy Penner Staff

It wasn't working brilliantly.

Over the past few months, browsers have been updating to disallow fullscreen video when those fullscreen attributes are missing. This left the Vimeo Player with a fullscreen button that did not function if a user or a service did not include those attributes. We recently updated the Player to hide the fullscreen button if the attributes were missing (which, again, would have rendered that fullscreen button useless).

You will need to contact Articulate Storyline and let them know that the parent iframe that wraps the Vimeo embed also needs those attributes for our Player, or any other content that they wrap their iframe around, to go fullscreen.

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