Josh Mathis

Josh Mathis

I am trying to send videos from my phone via my tumblr account. The text description of the video appears, but the video itself cannot be converted. I get the message "Failed: There was a problem converting this video".

One example link is vimeo.com/444745.

Can anyone see if the uploaded video is in an acceptable format, etc?

Thank you

Blake Whitman

Blake Whitman Staff

We do accept 3gp, can you try uploading to your personal email address located on the upload page and see if that works? thanks.

Josh Mathis

Josh Mathis

I tried to email a video twice last night but neither one has shown up on my video page. I then emailed the video to myself, saved it to my PC, then uploaded it manually via the upload form. It is showing in my video page, but I still get the "problem converting" message. The video does play in Quicktime on my PC.

vimeo.com/446306

This is a low-quality video from my Sony Ericsson w810i. Video specs:
Vid: H.263, 128x96, 9.12 fps
Aud: AMR Narrowband, Mono, 8kHz

Blake Whitman

Blake Whitman Staff

It appears our system isn't recognizing the file. I'll check it out and see what I can do.

Josh Mathis

Josh Mathis

Is there any update on this issue?

Thank you

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