Mark Staff

Have you tried to share your video to Facebook but it's appearing to be password protected or otherwise unplayable?

This issue is caused by Facebook storing the URL's information the first time you add it to their system. Inconstancies can occur if you add the link before it's completed uploading, or before you change the video's description, title, etc.

To fix this, do the following:

  1. Go to the videos settings page.
  2. Go to the Custom URL tab on the left.
  3. Set a custom URL and press Save .
  4. Paste the custom URL you just made into the Facebook share box.

This should bust their cache and update the info when you go to share it. Still not working? Find more solutions to Facebook's cache issue here:

If you came to this thread looking for information regarding problems CONNECTING your Facebook account to Vimeo, we're aware of that issue and are working on resolving this - we're sorry for any inconvenience this has caused.

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