Compass Consultation

Compass Consultation PRO

I uploaded a video that was about an hour and 10 minutes. Everything was fine. Then, I upgraded it to 1080p. It said it was processing. I came back a little later, maybe an hour, and it was HD, but the length of the video had been shortened to 19:34.

Any ideas? It's been about 7 hours now with no change.

Link: vimeo.com/73005912

Derek Beck

Derek Beck Staff

I am re-converting your file at this time. If it is still not the right length afterwards, please notify me. Thank you.

Don Lawler

Don Lawler PRO

I uploaded a video that runs about 52 minutes long at 720p. It was shortened to about 22 minutes. How can I get the full video to play? Thanks!

Link: vimeo.com/73280235

Mark

Mark Staff

Hey Don, I am re-converting your file at this time. If it is still not the right length afterwards, please notify me. Thank you.

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