Mark

Mark Staff

Hey there! Have you signed up for a shiny new Vimeo account but haven't received your verification email? Let us give you a hand! First, follow these simple steps:

1) Check your email spam folder for your confirmation email. It sometimes gets lost on the way to your inbox and winds up trapped in there. Oh noes!

2) Keep in mind, it can take up to 2 HOURS for you to receive your email confirmation. Grab some tea and read a good book to pass the time!

3) You can try re-sending yourself the verification email manually! Go to Me > My Settings, make sure your email address is correct and then click on the small "(Unconfirmed)" link. From there, click on "Send me another confirmation email".

After following these steps, if you still have not received a confirmation email or if the confirmation link that your received is not working you can let us know by making a post here in this thread. We'll be happy to help you out!

Patricia Kirk

Patricia Kirk

I need to reset my password, but it keeps asking for my old one. I don't remember itm otherwise I wouldn't need rpto reset it. How can I reset ny passworspd without knowing the old ine?

Kaleb P

Kaleb P

Didn't get my email

alex gardos

alex gardos

So, my email was a spam target and had to be deleted. No problem, just change the email address for my Vimeo contact and all is good? But Vimeo won't let me change it to any of the new ones I've added because you keep wanting me to confirm them from my old email address…what gives? Do not want to lose my playlist by creating a new account… Thoughts?

Photo Booth and Moustaches

Photo Booth and Moustaches

Hi there,
I have been trying desperately to get a confirmation email sent over the past weeks and it does not seem to work. I had to use a different account in the meantime.
There is nothing in the spam folder or anywhere else so please help me confirm that account.
Thank you

Uncommon Orthodontics

Uncommon Orthodontics

I signed up yesterday morning. resent the email in the early afternoon and the evening and still have not received it. I checked spam each time and first thing this morning. Can you help?

Jamie McAleney

Jamie McAleney Support

Looks like this account is already verified!

Alla Borzova

Alla Borzova

Hi, my name is Alla Borzova and I have two videos on vimeo. I would love to add more, but noticed that my email has a mistake. How can I change my email? Also, for some reason, vimeo joined me again 20 minutes ago, while I have been already a member for two months. I don't need two accounts. Please, let me know how to change email and how to stay with only one account.

Haley Fine

Haley Fine Support

Thanks for getting in touch! Because your inquiry involves private or sensitive information, I’d like to move this discussion to email. Please hang tight - one of our support specialists will be in touch shortly. (We’ll use the primary email address associated with this Vimeo account.) 

Sean Bibby

Sean Bibby

I got the email but... it keeps going to a page that says "permission denied" and saying I must be logged in. But... Any other place in vimeo I AM logged in!

Haley Fine

Haley Fine Support

You are now verified!

gregory lewis

gregory lewis Plus

I log into my account automatically. I don't remember my password so when I wanted to delete some videos I was asked to enter my password and I can't.
I logged out of my account, clicked forgot my password and received the mail from Vimeo. I clicked the link but that returned me to my page and automatically logged me in. I still don't know my password?.
I still can't delete or change my password for the same reason, I don't know it.
HELP,
Greg

Haley Fine

Haley Fine Support

Thanks for getting in touch! Because your inquiry involves private or sensitive information, I’d like to move this discussion to email. Please hang tight - one of our support specialists will be in touch shortly. (We’ll use the primary email address associated with this Vimeo account.) 

Kali Fischer

Kali Fischer

Hi, I have not received my verification email. I have checked in my spam box as well.

Haley Fine

Haley Fine Support

You are now verified!

George Leyda

George Leyda

I would like comment on the Pressmans Home, Tennessee Video. Help says to check my in-box but I can't find my "in-box" ? Help!

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