Dhruv Choudhry

Dhruv Choudhry

I've just uploaded a video (titled - Yes) about 3 times now. Right after my title appears the audio and video do not sync. There is NO problem with the original as I have checked and reexported it a dozen times. I finally purchased Vimeo Plus today and am left extremely frustrated. Help would be highly appreciated.

Mark

Mark Staff

Please take a look at our recommended compression settings and re-compress your video according to them. Pay special attention to the audio section.

Vimeo FAQ: vimeo.com/help/compression

Weber Shandwick - Approvals

Weber Shandwick - Approvals PRO

I'm having the same issue - the audio is slightly out of sync, and this has happened before. I use the exact same settings every time, and other videos upload perfectly. I've followed the video and audio compression settings exactly, and sometimes get the out of sync problem. Help!

Mark

Mark Staff

Can you link me to a video that is out of sync?

Dhruv Choudhry

Dhruv Choudhry

Hi Mark, I used Adobe Media Encoder CS 5.5 and used the Vimeo HD output and it works fine now. Thanks for the swift reply though. Appreciate it!

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