Tommy Penner

Tommy Penner Staff

Hi everyone, thank you all for your help! We've collected a ton of information from people around the world and we'll be analyzing it in the coming days.

In the meantime we're locking this thread from new participants. If you've replied below, I'll be contacting you via our private messaging system with further instructions. Also feel free to contact me if you have more information to give us.

Thank you for helping us improve the VImeo!

Vineyard Church North Phoenix

Vineyard Church North Phoenix PRO

Thank you for starting this thread. I've been having trouble for a couple of weeks now.

(1) Bouncing between 64 KB/s and 100 KB/s (got as low as 18 and as high as 120 KB/s)
(2) Actual upload speed: 14.03 Mbps

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

ChrisD.ca

ChrisD.ca Plus

1) Vimeo upload speed averages 184 kb/s, but I've seen as low as 66 kb/s this week.
2) Actual upload speed is 5.77 Mbps (download is 92.62 Mbps)

Link: vimeo.com/ChrisDca

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

John Wentworth

John Wentworth

1) Vimeo upload speed: Averaging around 100KB/s.
2) Actual upload speed: 25Mbps

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

Videocrèmeschnitte

Videocrèmeschnitte PRO

1) Vimeo upload speed: Averaging around 130KB/s (Chrome v20) and 450KB/s (IE9)
2) Actual upload speed: 7.51Mbps

Upload Speed Throttler has no effect.

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

Videocrèmeschnitte

Videocrèmeschnitte PRO

Test completed but I had some strange experiences. Chrome v20 did upload 100% but never said that the test was completed. Upload speed according to the test page was around 900 KB/s but looking at my router the current transfer rate was 900 Kb/s (B= bytes, b=bits). IE9 did not work at all. Opera v11 uploaded at around 2.1 Mb/s (megabits per second) and confirmed with the message 'test completed'.

If you need further tests I am happy to help. Thanks for looking into this!

Tommy Penner

Tommy Penner Staff

Thanks for the info, I'll pass this along to our developers.

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

Calvary Chapel Mission Viejo

Calvary Chapel Mission Viejo Plus

The file uploaded to 100% but never said "TEST COMPLETED". I waited for about 15 minutes after 100% was reached to see if it would come up.

Tommy Penner

Tommy Penner Staff

Even if it didn't say "Test completed" we should still be able to retrieve some information from your test. Thanks for helping us out!

Picture Machine

Picture Machine Plus

1) Vimeo upload speed: At most 100KB/s usually between 30 and 75KB/s
2) Actual upload speed: 0.86Mbps

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

Blask Video

Blask Video Plus

vimeo upload speed: latest one is 135KB/s ....last few days has been 0.8 to 0.35
actual upload speed from speedtest: 1.13Mb/s
firefox latest.

Im in Slow ass Australia style internet, but granted. Upload speed should be faster.
A small 44mb file size as test.

I have completed the, 'upload test' sent in a unique email Mark.

Blask Video

Blask Video Plus

Note: the basic uploader is at 135KB/s while the, 'advanced uploader' doesn't go above 0.82KB/s

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

Jeremy Wilker

Jeremy Wilker PRO

used to be way faster for me...
1) vimeo upload: 80-170 KB/s
2) speedtest: 10.5 MB/s

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

Jeremy Wilker

Jeremy Wilker PRO

test completed, upload speed was much much better. impressive even.

Laura & Val Feytser

Laura & Val Feytser Plus

1) Vimeo upload: 45KB/s - 138KB/s
2) Actual (speedtest.net) 17.3 Mbps

211 Mb file

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

chertan

chertan

I have just upgraded to Vimeo Plus but I see no change in speed, or even slower.

1. Vimeo upload: 28KB/s
2. Speedtest.net: 19.22Mbps

From Singapore.

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

CYK

CYK Plus

(1) 30.92 KB/s
(2) 12.48 Mbps

Here's some additional information that may be relevant:
My video clips (MP4) upload at about 0.03MB/s while my thumbnail images (JPEG) upload at 0.2 MB/s. Why should these two be so different? This is before the new Vimeo design - when I could see the upload speed while uploading custom thumbnail images. In the new Vimeo interface, thumbnail image upload speed is not shown.

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

CYK

CYK Plus

Looks like the test upload finished but I never got the "TEST COMPLETED" message.
I'm seeing the following:
100%
402kB/s
uploading
{"state":"initial"}

Tommy Penner

Tommy Penner Staff

Thanks for the info, if you could do one more thing for us we'd appreciate it:

(1) In IE9, press F12 to open the debug console
(2) Click on the 'Console' tab
(3) Try your upload again.
(4) If it fails, select everything in the panel by clicking and dragging, then copy it

(5) Paste it at pastebin.com (Unlisted is OK) and submit
(5) Provide the link to the page here. It will look something like this: pastebin.com/H6dR32Xh

Andang Kelana

Andang Kelana Plus

300 mb video. speedtest upload speed 35.14 Mbps. now 5.47MB of 287.13MB (36.51KB/s) / 131:40 minutes remaining.

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

Calvary Church

Calvary Church Plus

Vimeo - between 70kps to 409kps
Actual - 3.42Mps
This is my home connection. getting ready to run the same test at work on a GB connection

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

43d

43d

1) Recent Vimeo upload speed: 42Kbps (too slow)
2) Upload speed to speedtest.net: 17.8Mbps

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

Calvary Church

Calvary Church Plus

At work - upload speed tested @ 17.51mbps Ping 11ms
Vimeo upload speed? Right now steady between 165kbps - 229kbps

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

Gravity Digital World

Gravity Digital World

Bouncing between 45 and 60 KB/s is the average, but have seen it go to 100KB/s and drop to 29KB/s. Yesterday and today is the first days I have experienced my videos averaging 600MB coming up with errors in the middle of upload, always at 38%. Really annoying as you can understand!

Martin.

Tommy Penner

Tommy Penner Staff

Thanks for helping us out! You've been added to the test machine. Next, we'll need you to follow the instructions on our test page linked below; if you're on a different computer or location from your previous post this link may not work. Once the test has finished and you see "TEST COMPLETED" post here so we can log that you've finished the test.

41951.cloud.vimeo.com/_f-o_r-m

Thanks again for your help!

Tommy Penner

Tommy Penner Staff

Thank you to everyone that posted overnight, I've recorded your information and will be getting back to you soon with further instructions.

Calvary Church

Calvary Church Plus

Thanks Tommy!
Will there be some notification on Vimeo's part when this issue is resolved or should we just check this forum?

Craig Anderson

Craig Anderson PRO

1) Vimeo upload speed: between 26.11KB/s and 32.21KB/s
2) Tested upload capacity: 0.6 MB/s

Jörn Behr

Jörn Behr

Ahh, fantastic. I wanted to do the test. But:

1) The test site doesn´t work for me and my Chrome. It´s a blank white page with one message in the upper left corner: "Not found."

2) I cannot perform such a test anyway - because I don´t have the problem with uploads being too slow . My problem: The upload doesn´t work at all.

Tommy Penner

Tommy Penner Staff

This will help us diagnose any possible upload issues, including failed uploads. What's your reported upload speed from speedtest.net?

Jörn Behr

Jörn Behr

Upload: 0.51 mps Download: 5.75 mps Ping: 141 ms

Thanks for helping.

JACKSON!!

JACKSON!! Plus

Vimeo upload Speed: 45-57 KB/S
Speedtest Result: 1.0 Mbps

Spantree Technology Group, LLC

Spantree Technology Group, LLC PRO

vimeo upload speed: 39.05KB/s
speedtest upload speed: 9.49Mb/s
uploading to 70289.cloud.vimeo.com/upload

traceroute to 70289.cloud.vimeo.com (75.101.251.57), 64 hops max, 52 byte packets
1 192.168.0.19 (192.168.0.19) 6.236 ms 4.047 ms 8.319 ms
2 XXX-XXX-XXX-XXX-illinois.hfc.comcastbusiness.net (XXX.XXX.XXX.XXX) 6.295 ms 3.519 ms 3.974 ms
3 96.181.60.1 (96.181.60.1) 58.333 ms 28.367 ms 26.122 ms
4 te-4-8-ur01.chicago302.il.chicago.comcast.net (68.86.114.173) 19.068 ms 12.567 ms 14.981 ms
5 te-8-4-ur02.chicago302.il.chicago.comcast.net (68.86.189.146) 14.119 ms 16.771 ms 13.945 ms
6 te-2-5-0-2-ar01.area4.il.chicago.comcast.net (68.86.189.137) 19.195 ms 14.796 ms 19.939 ms
7 pos-3-6-0-0-cr01.350ecermak.il.ibone.comcast.net (68.86.95.9) 14.049 ms 21.738 ms 20.771 ms
8 pos-1-11-0-0-cr01.chicago.il.ibone.comcast.net (68.86.88.85) 78.484 ms 17.795 ms 20.003 ms
9 xe-10-1-0.edge1.chicago2.level3.net (4.71.248.17) 15.197 ms 16.650 ms 13.839 ms
10 4.69.158.234 (4.69.158.234) 15.196 ms 15.598 ms
4.69.158.230 (4.69.158.230) 26.048 ms
11 ae-6-6.ebr2.washington12.level3.net (4.69.148.145) 35.278 ms 40.503 ms 41.818 ms
12 ae-5-5.ebr2.washington1.level3.net (4.69.143.221) 34.122 ms 39.210 ms 37.060 ms
13 ae-62-62.csw1.washington1.level3.net (4.69.134.146) 52.012 ms
ae-92-92.csw4.washington1.level3.net (4.69.134.158) 35.561 ms
ae-82-82.csw3.washington1.level3.net (4.69.134.154) 33.730 ms
14 ae-1-60.edge2.washington1.level3.net (4.69.149.14) 37.518 ms
ae-4-90.edge2.washington1.level3.net (4.69.149.206) 60.790 ms
ae-2-70.edge2.washington1.level3.net (4.69.149.78) 53.847 ms
15 amazon.com.edge2.washington1.level3.net (4.79.22.74) 67.702 ms 40.033 ms 60.022 ms
16 72.21.220.159 (72.21.220.159) 34.964 ms
205.251.245.27 (205.251.245.27) 36.590 ms
72.21.220.153 (72.21.220.153) 36.409 ms
17 205.251.245.41 (205.251.245.41) 36.491 ms
72.21.222.143 (72.21.222.143) 34.409 ms
205.251.245.41 (205.251.245.41) 35.451 ms
18 216.182.224.199 (216.182.224.199) 39.589 ms
216.182.224.129 (216.182.224.129) 37.782 ms
216.182.224.195 (216.182.224.195) 36.581 ms
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * *

Picture Machine

Picture Machine Plus

Tried upload test, first attempt:
791kB/s
error
{"state":"initial"}

Picture Machine

Picture Machine Plus

Now the link to the upload test isn't working, I get a message saying "not found"

Tommy Penner

Tommy Penner Staff

The link will only work from the computer you posted from earlier.

ImpulsoHub

ImpulsoHub Plus

My upload right now is 30k/s. speedtest.net upload speed is 2.23Mbps ... common, vimeo, honor my pro account paying! I have been experiencing this kind of low upload speed for three weeks... whats goin on ?

ImpulsoHub

ImpulsoHub Plus

BAD FOR VIMEO.mp4 / 53.61MB of 145.73MB (26.95KB/s) / 58:20

Jerry Ma@balloon

Jerry Ma@balloon Plus

Vimeo Upload speed: 40 KB/s
Speedtest speed: 18.66 Mbs ( NY Server )
From: Hong Kong

Please fix this slow upload speed. 1.38GB file it takes me 701:14 mins to finish. LOL

Shark Eats Bear

Shark Eats Bear PRO

Video upload speed: 25kb/s
Speedtest speed: 0.97Mb/s (Sydney server)
From: Sydney

Prior to the new Vimeo, we were getting 120kb/s upload speed.

Storia Works

Storia Works PRO

Thanks for your effort on this issue.
(1) Bouncing between 0 KB/s and 100 KB/s
It used to be between 1MB/s to 2MB/s until a couple of weeks ago.
(2) Actual upload speed: 9.25 Mbps (Singapore server)

CBC Bulverde

CBC Bulverde Plus

ADD US TO THE TEST PLEASE- I HAVE had 5 unsuccessful uploads int he past week.. very frustrating..

1- 46.91 on vimeo upload
2- speedtest says .48mbps

HELP PLEASE

Jason McDonald

Jason McDonald Plus

tp.mp4 / 388.96MB of 441.34MB (49.85KB/s) / 17:56 Remaining

upload speed (During upload of current video): 4.29Mbps (Tokyo server)

Florence Baptist Church

Florence Baptist Church PRO

My upload is bouncing between 55 and 69KB/s.
Actual connection on speedtest.net is 0.58MB/s for uploading. Ping, btw, is 45ms.
Current status: / 19.53MB of 697.16MB (63.86KB/s) / 181:06 Remaining.

I would like to be added to the test machine.

Are these problems being aggravated by the DDoS attack on AT&T? I noticed I cannot ping vimeo.com or skydrive.live.com, among others. But can ping (and upload to) dropbox.com.

Florence Baptist Church

Florence Baptist Church PRO

Chrome crashed at 51%. All previous attempts with Chrome this week have crashed. Your uploader has cancelled all my attempts from Firefox.

I've been told your uploader is sensitive to unstable internet conditions. I've tried uploading with different browsers, on different internet connections (DSL, T1). Now trying a different computer. Will post those results.

Tommy Penner

Tommy Penner Staff

Any network issues from AT&T are unrelated to our infrastructure.

Florence Baptist Church

Florence Baptist Church PRO

Using Firefox, different computer, current status: 12.30MB of 697.16MB (66.67KB/s) / 175:19 Remaining
Bouncing from 58 to 69kb/s
Speedtest.net upload speed is .60Mbps. Ping is now 65ms.

Northwest District LCMS

Northwest District LCMS Plus

Tommy - I have not had slow upload speed problems. It actually has been going relatively quick for me. But the problem is the video always gets an OOPS message when it is uploaded and it gives a message that the file had a problem uploading and did not complete or something similiar to that. I simply can't get the video to work.

Northwest District LCMS

Northwest District LCMS Plus

So I took a screen shot of an actual upload but don't see how I am supposed to get that posted for you.

Tommy Penner

Tommy Penner Staff

Post it to ge.tt and provide the link here. Even if your uploads are failing, running this test will help us out. What speeds are you getting from speedtest.net?

Tommy Penner

Tommy Penner Staff

Thanks everyone who replied, I've logged your information and will be getting back to you shortly with further instructions. You guys rock!

Marion Oaks Spanish SDA Church

Marion Oaks Spanish SDA Church Plus

1) Vimeo upload speed: Average 300 KB/s, bouncing between 270 ~ 340 KB/s.

2) Speedtest.net: 5.18 MB/s (or to see the difference: 5,304.32 KB/s) 5.18*1024.

Thank you for running this test.

Marion Oaks Spanish SDA Church

Marion Oaks Spanish SDA Church Plus

I did try it again, and still a very slow upload speed. Speed is around 3 to 5% of the available bandwidth. I would like to run the test, please.

Faithbridge

Faithbridge PRO

!) Vimeo upload speed extremely erratic between 100-600KB/s

2) Speedtest.net: Download - 86.13 Mb/s || Upload - 31.17 Mb/s

Tommy Penner

Tommy Penner Staff

Hi everyone, thank you all for your help! We've collected a ton of information from people around the world and we'll be analyzing it in the coming days.

In the meantime we're locking this thread from new participants. If you've replied above, I'll be contacting you via our private messaging system with further instructions.

Thank you for helping us improve the VImeo!

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