Principal Media

Principal Media PRO

Hi Vimeo,

I wanted to know what it costs to renew the 50GB add-on storage packages with Vimeo PRO. We just got charged $199 for every storage package we bought our first year with Vimeo Pro, but I saw a post on a Vimeo Forum that said it would only be "one time charge". Can you please tell me why we get charged to purchase the extra space and then get charged full price to renew it every year?

Also please tell me where this renewal charge is clearly explained on your website.

Thank you

Ian Durkin

Ian Durkin Staff

Sorry for the confusion. It is a one time charge every year. Each pro package is a yearly subscription.

Principal Media

Principal Media PRO

Thank you for your quick reply. So for every extra storage space we purchase at the pro-rated price we will pay a $199 fee every year? I have to show my accounting department this, can you show me where it is clearly stated on your website?

Thank you

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