iamshaun

iamshaun Plus

For some reason, I can't download two of my video files as 1920x1080 .MOV files. The only options I get are:

Mobile .MP4 file (480x270 / 2MB)
HD .MP4 file (1280x720 / 19MB)
SD .MP4 file (640x360 / 6MB)
Original .VID file (1920x1080 / 96MB)

The original was a .MOV file. Why is it only letting me download a .VID? Why is there nothing on Vimeo's help section about .VID files?

iamshaun

iamshaun Plus

Found something that worked for me:

When you know you should have a .MOV and it only gives you a .VID option, download it. Then, rename it to a .MOV file and it should play in Quicktime.

Hopefully this saves someone else some trouble.
@Vimeo, consider making a note about this on your FAQ's.

Mark

Mark Staff

This shouldn't be happening for new videos, we've fixed this bug.

iamshaun

iamshaun Plus

That's good to know. The two videos it happened to me with were posted a month ago.

Mark

Mark Staff

Let me know if this occurs moving forward.

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