Adam Ramshaw


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Headquartered in Sydney, Australia, Genroe has been a driving force in helping companies better understand and generate higher value from their existing customers since 2002.

Banks, insurance companies, IT companies and others used Genroe's wide customer management services and tools to maximize customer profitability and revenue potential.

Our core deliverables are in the area of customer feedback management and customer experience management.

Customer Loyalty Management
Customer Feedback
Net Promoter Score®
Customer Experience Management
TacticTravel: Customer Focus Culture

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